Riviera Travel Adolygiadau

Thank you for your 5* rating

Thank you for your review. We're delighted to read that you had a very enjoyable holiday.

Thank you for your candid feedback about this cruise. While you advise that this type of holiday is not to your preference, we're delighted to hear that many aspects of the cruise achieved your expectations and that your travelling companions will definitely look to travel with us again.

Thank you for your 5 star review. We're delighted to hear that you thought this holiday was well organised from start to finish.

We're delighted to hear that this was a new experience for you and that it achieved your expectations. We look forward to welcoming you again in the future.

Thank you for rating this cruise 4/5 stars. We regret to hear that it did not meet all of your expectations. We acknowledge that vacating your cabin at 9am when not flying until 9pm is early. Unfortunately, the housekeeping team and crew require this time so they can ensure they are operationally ready for guests embarking on the same day. While lunch and and drinks are not included as part of your package on embarkation/disembarkation day, a complimentary afternoon tea may be provided at the discretion of the ship if it is operationally ready for it's next departure, along with the public tea and coffee making facilities. We regret to hear that you were not advised of this and consequently chose to eat out while further exploring the old town of Porto.

We're delighted to learn that your first river cruise exceeded your expectations and all in all you had an excellent holiday. We very much look forward to welcoming you again in the future.

We're so pleased to learn that you enjoyed yourselves and found the staff on board to be excellent. As we are always striving to enhance our guests' experiences, your comments have been shared with the appropriate department at head office for review.

Hello Paula, We are so pleased to hear that your trip was exceptionally well organised and that you had such a fantastic and memorable holiday. It's wonderful to know that our tour representative, Shaine, went above and beyond to ensure your comfort and enjoyment. We are also delighted that the hotels met your expectations and that the thoughtful touches added to your special celebration. We appreciate you highlighting the comfortable travel arrangements and the insights provided by our additional tour guides. Thank you for your high recommendation. Kind regards, Riviera Travel