Riviera travel were well organised, as always with pleasant knowledgeable tour guides there to help you.
Our tour was 130 strong but we were broken down into 4 smaller groups which made the trips...
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Riviera Travel
Riviera Travel
4 months ago
We're so pleased to learn that you thought this cruise was well organised and that the service on the ship was excellent.
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Riviera Travel
Riviera Travel
4 months ago
We're delighted to learn that you had a lovely time on this vacation and enjoyed the variety of locations from the hustle and bustle of Istanbul and Athens to the quietness of the picturesque tiny Greek islands.
There sometimes appeared to be a disconnect between Rivera Headquarters and the Tour Manager . Availability of an evening meal would have been appreciated in all hotels.
Riviera Travel
Riviera Travel
4 months ago
Thank you for rating our customer service 4/5. As we are always striving to enhance our guests experiences, your comments have been shared with the relevant departments at head office for review.
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Riviera Travel
Riviera Travel
4 months ago
Thank you for your candid feedback about this tour. As we are always striving to enhance our guests experiences your comments have been shared with the appropriate departments at head office for collective review. The optional excursions offered to our guests are dependent on a minimum number of bookings. On occasions when the threshold isn't met, the excursion is unable to go ahead. We are sorry for any disappointment caused and understand your refund was processed while you were on tour.
I have family in the UK who travel with Riviera quite a bit. They recommended you.
However, we got the impression that your company is new to the Canadian market.
Your web site had difficulty...
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Riviera Travel
Riviera Travel
4 months ago
Thank you for rating our customer service 4/5. We were pleased to learn that you chose to travel with us following recommendations from your family living in the UK. While we do indeed have guests from Canada travelling on our ships, we are relatively new to the Canadian market. As we are always striving to enhance our guests' experiences your comments about the website have been shared with the relevant team at head office for review.
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Riviera Travel
Riviera Travel
4 months ago
We're delighted to hear that your enjoyed all aspects of this cruise. We are sorry to hear that you are extremely sensitive to motion sickness and your comment on how we can better enhance your experience around this has been shared with the relevant department at head office for review.
All telephone contact with the helpgul Riviera Team has been positive.
Riviera Travel
Riviera Travel
4 months ago
Thank you for rating our customer service 5 stars.
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Riviera Travel
Riviera Travel
4 months ago
We're delighted to learn that your experience on your third Clipper cruise did not disappoint and you had a fabulous holiday overall. It was so pleasing to hear that the tour managers and local guides contributed so positively to your holiday. Please regularly review our website and receive our brochures on ocean yacht cruise sailings for the most up to date itinerary releases. We very much look forward to having the pleasure of your company again in the future.
Dyddiad y pryniant: 07/06/2026
0
Rhannwch
BE
Bernadette
Dilyswyd gan Feefo
ITA
4 months ago
What Bernadette said about Riviera Travel:
Everything was organised and arranged for you so no stress.
Riviera Travel
Riviera Travel
4 months ago
Thank you for your 5 star review.
Product reviews
Riviera Travel
Riviera Travel
4 months ago
We're delighted to hear that you enjoyed all aspects of this tour and your tour manager, Kate, contributed so positively to your overall experience.
All good hotel staff were excellent
Guide was very efficient
Riviera Travel
Riviera Travel
4 months ago
We're delighted to learn that all hotel staff on this tour were excellent and your tour manager was very efficient.
Product reviews
Riviera Travel
Riviera Travel
4 months ago
Thank you for your candid feedback. As we are always striving to enhance our guests' experiences, your comments have been shared with the relevant department at head office for review.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
