Hello Joan,
We are delighted to hear that you had such a positive experience with both the hotel and your tour leader. It's wonderful to know that their caring approach made your trip so enjoyable.
Kind regards,
Riviera Travel
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Riviera Travel
Riviera Travel
4 months ago
Hello Joan,
Thank you for taking the time to share your feedback on your recent Malta Uncovered for Solo Travellers holiday. We are so pleased to hear you found the hotel very good and the tours extremely informative. We appreciate your suggestions regarding the programme mix and your comments about the tour leader's efforts to ensure everyone was happy. We also note your feedback concerning the timing of breaks and stops, and we will certainly take this on board.
Kind regards,
Riviera Travel
Hello Vivienne,
We are so pleased to hear that the service from our boat staff was exceptional. We appreciate you taking the time to share your feedback with us.
Kind regards,
Riviera Travel
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Riviera Travel
Riviera Travel
4 months ago
Hello Vivienne,
We are very pleased to hear that you found everything on the boat to be superb, with exceptional food and service. We also appreciate you sharing your feedback regarding the in-house entertainment and the Cruise Director. We are sorry to hear that your experience in these areas did not meet your expectations, and we hope that your future travels with us will be even more enjoyable.
Kind regards,
Riviera Travel
Virtually all crew on board were excellent. Waiters and waitresses and bar staff always cheerful and efficient. Only exception was a denial by reception one morning that we had booked a taxi....
Booking was easy and several updates were received prior to departure.
Riviera Travel
Riviera Travel
4 months ago
Hello Ian,
We are delighted to hear that you found the booking process straightforward and that the pre-departure updates were helpful. Thank you for sharing your positive experience.
Kind regards,
Riviera Travel
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Riviera Travel
Riviera Travel
4 months ago
Hello Ian,
We're so pleased to hear you had an excellent week in Croatia and enjoyed your time exploring Split and Dubrovnik, as well as the waterfalls and nature reserve. It's wonderful to know that Halina was so helpful and that you had good company throughout your journey.
Kind regards,
Riviera Travel
Easy to book and helpful when we wanted to make a small change to our travel plans
Riviera Travel
Riviera Travel
4 months ago
Hello Graham,
It's wonderful to hear that you found our booking process straightforward and that we were able to assist you with your travel plans. We appreciate you taking the time to share your positive experience.
Kind regards,
Riviera Travel
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Riviera Travel
Riviera Travel
4 months ago
Hello Graham,
We are delighted to hear that you had a very enjoyable and relaxing holiday on the Thomas Hardy. It's wonderful to know that you appreciated the good food, service, and well-organised tours.
Kind regards,
Riviera Travel
Lots of information given. Air line was very good. Travel manager was very good. Staff on board ship were less than average although they tried hard.
Riviera Travel
Riviera Travel
4 months ago
Hello,
Thank you for taking the time to share your feedback. We are pleased to hear that you found the information provided to be extensive and that you had a positive experience with the airline and your travel manager. We also appreciate you acknowledging the efforts of our onboard staff.
Kind regards,
Riviera Travel
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4 months ago
Hello,
We're sorry to hear that your Douro, Porto & Salamanca River Cruise wasn't as interesting as you had hoped and that you experienced some challenges with the bar service. We appreciate you acknowledging the hard work of the rest of the crew. We understand your feedback regarding the staffing and the bar staff's skills, and we'll certainly take this on board. We're glad to hear that the locks were managed well.
Kind regards,
Riviera Travel
Dyddiad y pryniant: 07/06/2026
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
4 months ago
Well organised with an excellent guide but there could have been more interesting visits
The service from the Riveria staff could not be faulted, planty of communication,
Riviera Travel
Riviera Travel
4 months ago
Hello Jay,
It's wonderful to hear that you had such a positive experience with our staff and that you found our communication to be plentiful. We truly appreciate you taking the time to share your feedback.
Kind regards,
Riviera Travel
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Riviera Travel
Riviera Travel
4 months ago
Hello Jay,
We are so pleased to hear that you enjoyed the menu selections and found they accommodated all dietary requirements, as well as appreciating the printed cards for table settings. It's wonderful that you found the amount of included excursions very good and that your guide and coach drivers were excellent. We also appreciate your feedback regarding the service during dinner and the temperature of the food, as well as your comments about the facilities on board for those with mobility issues. We are glad to know you would consider travelling with us again.
Kind regards,
Riviera Travel
Dyddiad y pryniant: 07/06/2026
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
4 months ago
Excellent
Riviera Travel
Riviera Travel
4 months ago
Hello,
Thank you for your wonderful feedback. We are delighted to hear you had such a positive experience with our service.
Kind regards,
Riviera Travel
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Riviera Travel
Riviera Travel
4 months ago
Hello,
We are so pleased to hear that you had such an excellent holiday with us and that you found the Malta Uncovered tour to be very well organised. It's wonderful to know you visited some lovely places and that your hotel was excellent with a brilliant location, great room, and good food. We appreciate your kind words about our representative Linda and the day-to-day guides; we'll be sure to pass on your feedback. We're delighted you would certainly travel with Riviera Travel again.
Kind regards,
Riviera Travel
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