Riviera Travel Adolygiadau

Thank you for your wonderful review. We are delighted to hear that you had an excellent short holiday with us and that our tour guide and coach drivers contributed positively to your experience. It's also fantastic to know that you found the hotel to be spotlessly clean, well maintained, and that the staff were great. We appreciate you highlighting these aspects of your trip.

We're thrilled to hear that you thought this clipper sailing holiday was extremely enjoyable, following a wonderful time on a previous sailing with us in January 2024.

Thank you for taking the time to share your feedback on Feefo. While we were pleased to hear that, overall, you found the majority of this cruise to be enjoyable, we regret to read that several issues unfortunately arose that detracted from this holiday meeting all of your expectations. We understand that you have now written into our complaints team formally, and as advised in our acknowledgement, we will further write to you once the team has investigated your concerns. With Kind Regards.

Thank you rating this tour 4/5 and for your candid feedback. This is a busy tour and we're pleased to hear that you enjoyed it.

We're delighted to hear that you thoroughly enjoyed this holiday.

We're delighted to learn that you enjoyed many aspects of this river cruise.

We're so pleased to learn that you thought our booking process was easy and efficient; the cruise ship was great and the staff on board were excellent.

We're delighted to hear that you thought the itinerary programme was lovely. As we are always striving to enhance our guests' experiences, you comments about the evening entertainment have been shared with our Product Manager for ongoing review.

We're delighted to hear that this river cruise exceeded your expectations and you had a brilliant time.