How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Adolygiadau Primrose

Arddangos pob 96,516 adolygiad

Cwsmer Dibynadwy

Dilyswyd gan Feefo

11 days ago

Great

Great service

primrose-uk

Primrose

11 days ago

Glad to be of service! And thanks for the great review – we hope to assist you again soon.

Product reviews

Dyddiad y pryniant: 15/09/2026

Cwsmer Dibynadwy

Dilyswyd gan Feefo

11 days ago

Great fox deterrent

Easy on line ordering and very prompt and efficient delivery

primrose-uk

Primrose

11 days ago

Thank you for your lovely feedback – we’re delighted you found the fox deterrent easy to order and that delivery was so prompt.

Product reviews

Dyddiad y pryniant: 14/09/2026

Dave Scurry

Dilyswyd gan Feefo

12 days ago

What Dave Scurry said about Primrose:

Great service

Excellent

primrose-uk

Primrose

11 days ago

Glad to be of service, Dave, and thanks for the excellent review! Let us know if you need anything else.

Product reviews

Dyddiad y pryniant: 14/09/2026

Cwsmer Dibynadwy

Dilyswyd gan Feefo

12 days ago

Made in China ?

No tracking despite paying extra for it. No refund given when pointing out thrir tracking system doesn't work. Eventually I was given a date for delivery from 8 to 6. Not exactly what you expect in...

primrose-uk

Primrose

12 days ago

I can only apologise for what was clearly an unacceptable experience, especially after you’d paid extra for tracking. If you’re happy to email your details and order number to info@primrose.co.uk, we’d really like the chance to look into this and put things right.

Product reviews

Dyddiad y pryniant: 31/08/2026

Cwsmer Dibynadwy

Dilyswyd gan Feefo

12 days ago

Customer service as it should always be

First class service, the way all customer services should be. Professional friendly and helpful agents. Definitely a pleasure to deal with.

primrose-uk

Primrose

12 days ago

That’s a fantastic review, thank you! Here at Primrose we work very hard to give great service, so your comments mean a lot and we hope to assist you again soon.

Product reviews

Dyddiad y pryniant: 11/09/2026

Cwsmer Dibynadwy

Dilyswyd gan Feefo

12 days ago

Just perfect

Perfect fast delivery

primrose-uk

Primrose

12 days ago

Thank you for your lovely feedback – we’re delighted your order arrived so quickly and everything was perfect!

Product reviews

Dyddiad y pryniant: 10/09/2026

Zoe Edwards

Dilyswyd gan Feefo

GBR

12 days ago

What Zoe Edwards said about Primrose:

Attractive, tall fan trellis, perfect for clematis

All perfect. I didn’t have to contact customer service as the whole transaction went very smoothly.

primrose-uk

Primrose

12 days ago

Thank you for your lovely feedback, Zoe – we’re delighted to hear you’re happy with the fan trellis and that everything went smoothly with your order.

Product reviews

Dyddiad y pryniant: 14/09/2026

NICHOLAS Hobbs

Dilyswyd gan Feefo

GBR

13 days ago

What NICHOLAS Hobbs said about Primrose:

Garden Fencing

Excellent, delivery persons very personable and on time as stated.

primrose-uk

Primrose

13 days ago

Thanks, Nicholas – we’re delighted you’re happy with the garden fencing and that delivery went smoothly and on time. 😊

Product reviews

Dyddiad y pryniant: 11/09/2026

David Miranda

Dilyswyd gan Feefo

GBR

13 days ago

What David Miranda said about Primrose:

Our regular supplier

Very good

primrose-uk

Primrose

13 days ago

Thanks, David – we really appreciate your kind feedback and are delighted to be your regular supplier.

Product reviews

Dyddiad y pryniant: 28/08/2026

Gill Allsopp

Dilyswyd gan Feefo

GBR

15 days ago

What Gill Allsopp said about Primrose:

Primrose Customer Service that other companies should aim for.

We had a part missing. Primrose went over and above what was needed to rectify it. Exceptional customer service.

primrose-uk

Primrose

13 days ago

Thanks, Gill! That’s wonderful to hear – we’re delighted we could sort the missing part quickly and really appreciate you taking the time to share your feedback.

Product reviews

Dyddiad y pryniant: 11/09/2026

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Dysgwch fwy am Feefo

Primrose Adolygiadau

Petrol Blue Glazed Ceramic Pedestal Bird BathMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchGreat product, well packed, would recommend

Battery Operated Fox Repeller w/ HyperResonance Frequency™ and BehaviourSpecific Timing™ | Pestbye®Mwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchDoes exactly what it says. Quick delivery and very effective

Wooden Composter: Large 893 Litres by Lacewing™Mwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrch

Green Glazed Ceramic Pedestal Bird Bath With BirdMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchSolid bird bath, a good size for all garden birds. Comes in 2 parts easy to put together and weighty enough to withstand windy weather.

Primrose Woven Willow Edging - Pack Of 2Mwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchPerfect edging for my garden, well made, fast delivery, will be getting more,

Fan Trellis – Classic Green FinishMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchGreat product exactly as described and perfect for something more delicate my clematis can wrap around as previously had a too-chunky trellis. Arrived packaged really well and prompt delivery too.

Strulch Organic Garden MulchMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchOur regular supplier for Strulch. Keep up the good work

6' Lacewing™ 2 Tier Easy Store Greenhouse StagingMwy o adolygiadau o'r cynnyrch hwnEdrychwch ar wefan y cynnyrchExcellent product.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?