No problems. Delivered on time and very pleased with purchase.
primrose-uk
Primrose
4 days ago
Thanks, Jill – we’re really pleased to hear your order arrived on time and that you’re happy with your purchase!
Product reviews
primrose-uk
Primrose
4 days ago
Thanks so much, Jill – we’re delighted you’re enjoying your new water feature and really appreciate your helpful tips and feedback on the lighting. 💚
Dyddiad y pryniant: 25/06/2026
0
Rhannwch
RL
Rachel Hutchinson-Lee
Dilyswyd gan Feefo
4 days ago
What Rachel Hutchinson-Lee said about Primrose:
No issues whatsoever
primrose-uk
Primrose
4 days ago
Hi Rachel. That’s a fantastic review, thanks Rachel. Always happy to help, so let us know if you need anything else!
Product reviews
primrose-uk
Primrose
4 days ago
That’s a fantastic review, thanks Rachel. Always happy to help, so let us know if you need anything else!
Dyddiad y pryniant: 25/06/2026
0
Rhannwch
LP
Lorraine Pugh
Dilyswyd gan Feefo
GBR
4 days ago
What Lorraine Pugh said about Primrose:
Delivery on time
primrose-uk
Primrose
4 days ago
Thanks for letting us know your delivery arrived on time, we really appreciate your feedback.
Product reviews
primrose-uk
Primrose
4 days ago
Thanks for the feedback, Lorraine – some solar features can run more slowly, especially without strong sun or battery backup. If you’d like to explore options for a stronger flow or different model, please contact our customer service team so we can help.
Poor - they are polite with their customers, but don't listen - would not deliver to the Scottish Highlands, despite having done so in the past.
primrose-uk
Primrose
4 days ago
We’re really sorry to hear this and understand how frustrating it is, especially as you’ve ordered from us before. Some products now have delivery restrictions or extra charges for the Highlands and Islands due to our couriers; thank you for the feedback, which we’ll share internally to help us improve.
Product reviews
primrose-uk
Primrose
4 days ago
Thanks for your review, Gordon, and for your loyalty over the years. We’re sorry for the frustration around Scottish Highlands delivery and understand how inconvenient this was; your feedback is really valuable and will be passed on so we can review and improve our service.
Dyddiad y pryniant: 24/06/2026
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
5 days ago
I paid for nominated day delivery. Regular updates saying it was on its way. Only arrived the day after
primrose-uk
Primrose
5 days ago
Thank you for letting us know, and I’m really sorry your nominated day delivery arrived late despite the updates. This isn’t the standard we aim for – please email our customer service team with your order details so we can look into this and discuss a suitable resolution.
Thanks so much, Hilary – we’re delighted to hear you’re so pleased with your water feature! 🌿💧
Product reviews
primrose-uk
Primrose
5 days ago
Thank you for your lovely feedback, Hilary – we're glad you're pleased with the feature and that delivery went smoothly. 😊 If you ever find assembly tricky with future items, please feel free to contact us for extra guidance.
Thank you for your lovely feedback – we’re really pleased you found it easy to order and that your willow edging arrived quickly.
Product reviews
primrose-uk
Primrose
6 days ago
Thanks for taking the time to share this – we’re sorry they felt a bit fragile in hard ground, and we’ll pass this feedback on to help improve the product.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.