I tried for two days to pay for the microwave on their website and failed !
I then spoke to their customer service representative and purchased with no fuss, delivery the next day and a very pleasant...
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0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
20 days ago
Damaged and very slow refund
Item delivered damaged. When collected DHL seems to have damaged it further as its delayed. Requested a refund but no idea when Panasonic will get around to it. Foreign call centre that doesn't seem...
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Panasonic Customer Care UK
Panasonic UK
17 days ago
Dear Customer,
Thank you for your feedback and let me apologize for the inconvenience.
It seems that the message you have received was meant to arrive before the parcel in question, however due to a delay in the messaging system, it came, long after the product arrived.
As I can see, the case has been resolved and the refund process has already begun and the money should be in your account soon.
Again, I am truly sorry for the way the situation has unfolded and for the circumstances in which the product has arrived.
Kind Regards,
Panasonic Customer Support Team
0
Rhannwch
SW
Sheila Wilson
Dilyswyd gan Feefo
20 days ago
What Sheila Wilson said about Panasonic UK:
A great product, great service, and a p
Excellent fast service and very helpful. This purchase was to replace my previous Panasonic Video/recorder machine which had given excellent service for many years.Thus is my second Panasonic...
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0
Rhannwch
JC
James Campbell
Dilyswyd gan Feefo
GBR
20 days ago
What James Campbell said about Panasonic UK:
Good Delivery
The delivery was quite quick considering weekend involved when ordering
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
21 days ago
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
21 days ago
Excellent thanks.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
21 days ago
Great products and service
Fast delivery great updates
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
21 days ago
So annoying!
I specified arrival date. It arrived 3 days early.
Wasn’t packaged was just in the product box.
Unfortunately the product was a planned surprise gift for my son’s 21st & graduation. Because it...
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Panasonic Customer Care UK
Panasonic UK
17 days ago
Dear Customer,
I am very sorry to hear about this situation and the inconvenience it has caused.
As we strive to deliver products as soon as possible through our next day delivery, your order was probably processed as quickly as the others, leading to the premature delivery of the parcel.
We regret that this has ruined the surprise for your son's graduation and birthday.
In order to investigate the damaged box, please reply to the email received from the Panasonic Customer Support team so that we could further look into the matter.
We can appreciate the frustration this has caused, thus, if you wish to file a formal complaint, you have the option to do so on the following email address: Customer.complaints@eu.panasonic.com .
Again, we apologize for the inconvenience and feel free to contact us for any help.
Kind Regards,
Panasonic Customer Support Team
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
21 days ago
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
21 days ago
Very pleased
Good comms, quick postage and great competitive price.
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.