It was very good, but to be honest, it shouldn't have been necessary. Had to contact them because of a complete lack of instructions and the QR code only got minimal instructions. The online service...
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0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
20 days ago
Very poor product description in advert as well as poor technical help. Very disappointed with the process of returning faulty goods
Panasonic Customer Care UK
Panasonic UK
15 days ago
Dear Customer,
Thank you for your feedback and I am sorry to hear about the difficulties you have encountered.
Whenever a problem appears with our products, we always try to assist with troubleshooting steps in order to solve the matter before reaching the point where a return is necessary, thus the process might seem a bit tedious.
As I have seen in your case, the return process has already begun and I hope that you will be in possession of the new product soon and that you will not encounter any further difficulties.
Nevertheless, should you need any assistance or have any question, do not hesitate to contact us.
Again, we are sorry for the inconvenience.
Kind Regards,
Panasonic Customer Support Team
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
20 days ago
Very good service, but still waiting for my order which was started on 16th June. Still no word of delivery from DHL as of writting!
0
Rhannwch
PL
PLP69
Dilyswyd gan Feefo
20 days ago
What PLP69 said about Panasonic UK:
Great service with a discount
I purchased an expensive camera via Panasonic's website and I received a discount. They sent my item very quickly and everything was as it should be.
0
Rhannwch
PC
Paul Cook
Dilyswyd gan Feefo
GBR
20 days ago
What Paul Cook said about Panasonic UK:
Great value, quick delivery
Great item, delivery and communication with as really good.
0
Rhannwch
SS
Stanley Smart
Dilyswyd gan Feefo
GBR
20 days ago
What Stanley Smart said about Panasonic UK:
All in all very satisfied
I had a problem when I tried to order,for some reason my credit card payment did not go through.I rang the next day ,got through in a couple of minutes and problem sorted.Delivery as scheduled and...
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0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
20 days ago
Good Experience
My requirements were understood and my questions answered speedily.
As a result order was placed and dispatched.
0
Rhannwch
MG
Marlene Gardner
Dilyswyd gan Feefo
GBR
20 days ago
What Marlene Gardner said about Panasonic UK:
excellent choice, brilliant courier
after finding this micro was out of stock at our local Curry store we took pics in the store and found the model number. on arriving home (sunday) we easily fouind it, ordered it and 2 days later it...
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0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
20 days ago
Perfect microwave for our requirements 😊
Purchased a Panasonic microwave as a replacement for our previous Panasonic microwave that had finally died after many years of excellent service. As we are both in our 80’s, we decided to purchase...
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0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
20 days ago
Overall, good service.
Took longer than expected to dispatch goods but then they arrived within 24hrs, so overall, pretty good. Parcel was well packed and goods arrived undamaged.
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Panasonic UK was established in 1972. Since then the company has grown substantially and become a leading supplier of consumer and business related electronics products.