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Kia Car Insurance & Accident Aftercare Adolygiadau | Adolygiadau Gwasanaeth Cwsmeriaid ar gyfer https://www.feefo.com/reviews/kia-insurance | Feefo

Arddangos pob 711 adolygiad

Cwsmer Dibynadwy

Dilyswyd gan Feefo

7 years ago

The day of the accident you were amazing and looked after me, You came to take my car away quickly and gave me a hire car. Once the car was gone from me then it seemed to take ages for the car to be...

Jason

Dilyswyd gan Feefo

Yeovil

7 years ago

What Jason said about Kia Car Insurance & Accident Aftercare:

I was kept informed from start to finish by very friendly and helpful staff My car came back looking like new really pleased with the service

Cwsmer Dibynadwy

Dilyswyd gan Feefo

7 years ago

Well done Kia!

Efficient, helpful and friendly service which alleviated anxieties at a difficult time. Thanks.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

7 years ago

The actual bodywork repair was carried out to a high standard, although I had to return the car to the repairers as the engine was not running at all well, and further work was needed to the...

Kevin

Dilyswyd gan Feefo

7 years ago

What Kevin said about Kia Car Insurance & Accident Aftercare:

Poor communication

It took nearly 3 weeks for work to commence on my car, and continually chase the non fault claim. Not kept up to date with progress unless I called. Once at the Kia repair garage the car was repaired...

Anwen L

Kia Car Insurance & Accident Aftercare

7 years ago

Thank you for reviewing your recent experience. We're very sorry to hear that the service you received was not our usual standard. I have informed our Customer Experience Team who will contact you shortly to discuss the issues you faced.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

7 years ago

Very slow and difficult to get started

Very slow, had to phone them 7 times on the first day to get the claim underway. Claim handler (samiah) was nice but others were inconsistent and vague. Job was done by a bunch of cowboy and I've had...

Anwen L

Kia Car Insurance & Accident Aftercare

7 years ago

We're very sorry to hear about your recent experience, this is not our usual standard of service. I have contacted our Customer Experience Team who will look into this further and contact you to discuss the issues you faced.

Susan

Dilyswyd gan Feefo

7 years ago

What Susan said about Kia Car Insurance & Accident Aftercare:

Helpful & efficient

Extremely friendly , helpful and very efficient in their handling of my claim. Kept me informed throughtout the process

David

Dilyswyd gan Feefo

7 years ago

What David said about Kia Car Insurance & Accident Aftercare:

Service I received was great

John

Dilyswyd gan Feefo

7 years ago

What John said about Kia Car Insurance & Accident Aftercare:

Excellent service

Excellent service. I managed to speak to a representative straight away - no being put on hold. Simple and easy claim forms. Prompt courtesy car and great service from a local approved garage. I...