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Kia Car Insurance & Accident Aftercare Adolygiadau | Adolygiadau Gwasanaeth Cwsmeriaid ar gyfer https://www.feefo.com/reviews/kia-insurance | Feefo

Arddangos pob 711 adolygiad

Nicky

Dilyswyd gan Feefo

6 years ago

What Nicky said about Kia Car Insurance & Accident Aftercare:

Good smooth efficient service

Good service from start to finish and was kept informed the whole way through. It certainly took the pressure off not having to deal with my insurance company. Things went smoothly and would...

Cwsmer Dibynadwy

Dilyswyd gan Feefo

6 years ago

I would highly recommend them

Yes it was very good and I am very pleased with the end results when the car came back it looked absolutely brilliant I was very pleased

Paul

Dilyswyd gan Feefo

Walsall

6 years ago

What Paul said about Kia Car Insurance & Accident Aftercare:

Very happy sorrento owner

The arranging of tow truck,repl@cement vehicle was so quick and well done

Cwsmer Dibynadwy

Dilyswyd gan Feefo

6 years ago

Very efficient service

Efficient polite prompt service

James

Dilyswyd gan Feefo

6 years ago

What James said about Kia Car Insurance & Accident Aftercare:

Excellent customer service

The service from start to finish has been excellent, very efficient and took all the hard work & stress away from having to manage a difficult situation following an accident. Very impressive, so...

Michael

Dilyswyd gan Feefo

Tonbridge

6 years ago

What Michael said about Kia Car Insurance & Accident Aftercare:

Great service, but debatable whether to report direct to own insurer.

Service was excellent. However, decision to go through KIA AfterCare instead of direct to own insurer resulted in a delay to the repair (mainly because of the time it took the insurer's own...

Customer Care

Kia Car Insurance & Accident Aftercare

6 years ago

Thank you for providing feedback. We're delighted to hear how pleased you were with the service. Unfortunately the delays caused by your insurer in authorising the repairs is not something within our control. I have looked into your file and see that our claims team and our repairer continually chased your insurer for authority. We value all feedback and continually look for ways to improve our services. Thank you again for your 4 star review.

Lee

Dilyswyd gan Feefo

6 years ago

What Lee said about Kia Car Insurance & Accident Aftercare:

very deflating and disappointing from start to finish

my first contact with the insurance company went exceptionally well with the recovery of my car and hire car sorted the very same day. form there i had regular communication with yourselves with...

Reece

Dilyswyd gan Feefo

Manchester

6 years ago

What Reece said about Kia Car Insurance & Accident Aftercare:

Amazing and first class service

Could not fault the service by Kia at all after our accident. Our insurance company were rubbish so it was great to know Kia were providing a 1st class service from start to finish. They called when...

Cwsmer Dibynadwy

Dilyswyd gan Feefo

6 years ago

Prompt dealing with the claim, though a little slow in reassessing the input from the repairer. Although that could be a slow response from the repairer, I'm not sure.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

6 years ago

Awful, caused more problem than the accident

Poor from start to finish. Delayed my repair and then, when it was realised the third party was denying fault, I had to do everything myself (but was sent a couple of helpful update emails e.g. "your...

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