What Carole said about Kia Car Insurance & Accident Aftercare:
Kia care absolutely brilliant
My experience is a brilliant service. Easy to contact, clear guidelines. Hire car seamless service with arrival date made clear and I loved the replacement vehicle
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
4 years ago
The hire vehicle was not what we requested
Customer service was very good, however the experience with the hire car company was not up to scratch.
0
Rhannwch
WI
William
Dilyswyd gan Feefo
4 years ago
What William said about Kia Car Insurance & Accident Aftercare:
Pleased with the service and the helpful staff
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
4 years ago
Wish we'do never used to claim
Dreadful experience. It took 2 days short of 5 calendar months before our vehicle was fixed and returned to us.
1
Rhannwch
JO
Joanne
Dilyswyd gan Feefo
4 years ago
What Joanne said about Kia Car Insurance & Accident Aftercare:
Good, but need to update their clients regularly
They were quick to respond to my inquiries
0
Rhannwch
FR
Fred
Dilyswyd gan Feefo
4 years ago
What Fred said about Kia Car Insurance & Accident Aftercare:
Pleased with the repair and refund of my policy excess
I reported the accident (damage only) to Kia Accident Aftercare (KAA) so they could sort out the repairs. An authorised repairer was found and I waited for the car to be called in. KAA asked that I...
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0
Rhannwch
HE
Helen
Dilyswyd gan Feefo
Leeds
4 years ago
What Helen said about Kia Car Insurance & Accident Aftercare:
Excellent Customer Service
Customer service was excellent - I was regularly updated on the status of my vehicle by email and telephone.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
4 years ago
Goot a replacement car next day. The repair was outstanding. Well done
Excellent service
0
Rhannwch
SI
Simon
Dilyswyd gan Feefo
Armagh
4 years ago
What Simon said about Kia Car Insurance & Accident Aftercare:
Very poor, never gave me case updates, didn't return my calls
kindertons who do the aftercare service couldn't manage anything! No emails or phone calls for nearly 7 weeks after 1st email to tell me repairs were 'in progress'. I had to speak to repairer...
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1
Rhannwch
AN
Andrew
Dilyswyd gan Feefo
4 years ago
What Andrew said about Kia Car Insurance & Accident Aftercare:
Looked after everything for me
Dealt with the claim effectively and efficiently. Everything was organised for me.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.