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Kia Car Insurance & Accident Aftercare Adolygiadau

http://www.kiacarinsurance.co.uk

ARDDERCHOG

Service

4.3

ratings over the past year

Arddangos pob 711 adolygiad

William

Dilyswyd gan Feefo

Bexley

2 years ago

What William said about Kia Car Insurance & Accident Aftercare:

A professional service

They did what they said they would do but it was not easy to get upto date information from the repairer. The supply of a hire vehicle was very efficient.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

2 years ago

12 weeks 11 phone calls different information Ever time 3 different agents to deal with it Not till the last agent did I get any we’re

Sam

Dilyswyd gan Feefo

2 years ago

What Sam said about Kia Car Insurance & Accident Aftercare:

Unresponsive, non-existent service.

There was no service. Calls were never returned, I had to keep calling. I was told Kia Aftercare can't deal with Kia to undertake repairs.

Customer Care

Kia Car Insurance & Accident Aftercare

2 years ago

Dear Sam, Many thanks for providing valuable feedback. We are so sorry that the service provided was not of our normal standard and we will fully investigate what has happened during the process of your claim. Kia Accident Aftercare do deal with Kia when required. I note you had problems with the charger and delays caused with the vehicle going back to the dealership. We will, of course fully investigate all the points you have raised to ensure that any poor levels of service are fully dealt with. Assuring you of our best intentions.

Cwsmer Dibynadwy

Dilyswyd gan Feefo

2 years ago

Quick and efficient. Got my car back within a week.

Very good service

Cwsmer Dibynadwy

Dilyswyd gan Feefo

2 years ago

Fast, friendly and efficient

The claim was managed by Kindertons. Every single person was incredibly helpful and fast to complete actions. I was truly impressed how smoothly and easily the claim was handled.

Douglas

Dilyswyd gan Feefo

2 years ago

What Douglas said about Kia Car Insurance & Accident Aftercare:

Good, overall

Overall the service was good and hassle free. The only downsides were an apparent delay in the repair shop getting parts (not Kia Insurance's fault) and a further delay because the repair shop could...

Pamela

Dilyswyd gan Feefo

3 years ago

What Pamela said about Kia Car Insurance & Accident Aftercare:

Great service

Very easy to notify of incident, Kia Assist just took control and arranged everything

Cwsmer Dibynadwy

Dilyswyd gan Feefo

3 years ago

4 months.

It took 4 months to get my car booked in and repaired!

Cwsmer Dibynadwy

Dilyswyd gan Feefo

3 years ago

They made the experience effortless.

They were very professional and they took away the time and effort normally associated with sorting out accidents.

Timothy

Dilyswyd gan Feefo

Torquay

3 years ago

What Timothy said about Kia Car Insurance & Accident Aftercare:

Couldn’t have done better

Excellent service, polite efficient and informative. This was my first accident and everything was sorted so quickly I am swapping my insurance when it is due.

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