How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Headwater Adolygiadau

http://www.headwater.com

EXCEPTIONAL

Service

4.9

/5

5

4

3

2

1

127

5

2

0

136

ratings over the past year

Arddangos pob 1,502 adolygiad

MF

Mr Francis

Dilyswyd Headwater

4 years ago

What Mr Francis said about Headwater:

They were courteous and efficient. Handled my enquiry well.

1

MH

Mrs Harrison

Dilyswyd Headwater

Derbyshire

4 years ago

What Mrs Harrison said about Headwater:

My experience with Headwater is excellent.

Headwater have been fantastic transferring our holiday due to the pandemic as we were not confident enough to travel.. They have been helpful and friendly.

0

Cwsmer Dibynadwy

Dilyswyd Headwater

4 years ago

Attentive service.

Excellent customer service. They have detailed knowledge about the holidays and made good suggestions about choosing options most suitable for our family.

0

MR

Mr Rowland

Dilyswyd Headwater

4 years ago

What Mr Rowland said about Headwater:

Excellent service again.

Megan was excellent again. Very professional, very knowledgeable and very helpful. She sorted us out very quickly - we had to find a suitable flight back, as the bus from Venabu did not connect with...

0

Cwsmer Dibynadwy

Dilyswyd Headwater

4 years ago

super helpful!

always helpful and pleasant. We have changed arrangements but they have always been ok with this.

0

MR

Mrs Robinson

Dilyswyd Headwater

4 years ago

What Mrs Robinson said about Headwater:

Very helpful and knowledgable. Also very approachable.

0

MW

Mr Williams

Dilyswyd Headwater

4 years ago

What Mr Williams said about Headwater:

Booking was easy

Very helpful friendly staff member who dealt with my query. Answered all my queries and gave advice on travel

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Dysgwch fwy am Feefo