How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Headwater Adolygiadau

http://www.headwater.com

EXCEPTIONAL

Service

4.9

/5

5

4

3

2

1

126

5

2

0

135

ratings over the past year

Arddangos pob 1,502 adolygiad

MT

Mr Thomas

Dilyswyd Headwater

4 years ago

What Mr Thomas said about Headwater:

Very efficient & responsive service. It's great to talk to someone by phone!

0

MF

Mrs Fulton

Dilyswyd Headwater

Alton. Hampshire

4 years ago

What Mrs Fulton said about Headwater:

Joanne is our travel expert who is dealing with our booking. One hotel was slow to respond whether they had rooms available for the dates of our holiday. Joanne kept us informed of developments and...

0

Cwsmer Dibynadwy

Dilyswyd Headwater

4 years ago

Regular updates and personal service by phone and e mail

0

MH

Mrs Holmes

Dilyswyd Headwater

4 years ago

What Mrs Holmes said about Headwater:

Excellent customer service

Excellent customer service. Karen did everything to make the package the best option for me and explained all the travel choices in detail. Also very knowledgeable about the holiday.

0

MG

Mrs Gibbins

Dilyswyd Headwater

4 years ago

What Mrs Gibbins said about Headwater:

Very smooth process to book holiday.

0

MS

Mr Steinberg

Dilyswyd Headwater

4 years ago

What Mr Steinberg said about Headwater:

Excellent and most helpful service

0

MD

Mr Daffarn

Dilyswyd Headwater

Hitchin

4 years ago

What Mr Daffarn said about Headwater:

Everything easy and friendly

Friendly and knowledgeable. Helpful, understood our issues and sorted them quickly

0

MH

Mr Harrison

Dilyswyd Headwater

4 years ago

What Mr Harrison said about Headwater:

Megan was very attentative to our requests.

0

Cwsmer Dibynadwy

Dilyswyd Headwater

4 years ago

Proactive and experienced

Offered good experience and advice This is a new holiday so it is difficult because there is no customer experience which is always useful

0

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Dysgwch fwy am Feefo