Thank you for taking the time to leave your review,
We are very pleased to hear that you are happy with your renewal and found the process easy.
Kind Regards,
The Exotic Direct Team
0
Rhannwch
Cwsmer Dibynadwy
8 years ago
I would recommend exotic direct as everthing is easy to fill in and clear of payments and what is covered.
Sarah
ExoticDirect
8 years ago
Hi there,
Thank you very much for taking the time to leave your review.
We are so pleased to hear that you found our process clear and easy to follow.
Kind Regards,
The Exotic Direct Team
0
Rhannwch
TC
Trusted Customer
8 years ago
Uploaded Media
View all media (1)
What Trusted Customer said about ExoticDirect:
i have insured my parrot (tuco) for a few years now with exotic direct and the service has been top drawer, they always give you plenty of time reminder when your policy is near its end, so thank you...
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Alec
ExoticDirect
8 years ago
Hi Edward,
That's a great photo of Tuco - thank you for sharing it with us.
We also really appreciate you taking the time to write such a positive review about the service we've been able to provide you with over the last few years. It was also great to read that you're happy with the way we notify you of your renewals.
If we can be of any further assistance, please do let us know.
Kindest regards,
The Exotic Direct Pet Insurance Team
0
Rhannwch
TC
Trusted Customer
8 years ago
What Trusted Customer said about ExoticDirect:
Good service and my parrot says he would not be without it makes him feel safe
Sarah
ExoticDirect
8 years ago
Dear Albert,
Thank you very much for your lovely review,
We are glad to hear that you are pleased with our service, and that your parrot feels safe with having our insurance!
Kind Regards,
The Exotic Direct Team.
0
Rhannwch
TC
Trusted Customer
8 years ago
What Trusted Customer said about ExoticDirect:
It was excellent
Polite and efficient
Sarah
ExoticDirect
8 years ago
Hi Lesley,
Thank you for your review,
We are glad that you found our service efficient and polite!
Thank you again for taking the time to leave your review,
Kind Regards
The Exotic Direct Team.
0
Rhannwch
TC
Trusted Customer
York
8 years ago
What Trusted Customer said about ExoticDirect:
I have been with ED for about 17 years - every renewal has been automatic and new policy received in a timely manner. Also glad that renewal fee is not bumped up automatically as I have never made a...
Read more
Sarah
ExoticDirect
8 years ago
Hi Bernice,
Thank you very much for your review,
We really appreciate your continued support, and are very glad that you are always happy with your renewal.
Kind Regards,
The Exotic Direct Team
0
Rhannwch
TC
Trusted Customer
8 years ago
What Trusted Customer said about ExoticDirect:
Nothing
Amazing service
Alec
ExoticDirect
8 years ago
Hi Helen,
Thank you for giving us such a positive review - we really appreciate you taking the time to do this.
Best regards,
The Exotic Direct Pet Insurance Team
0
Rhannwch
Cwsmer Dibynadwy
8 years ago
No hassle no fuss
Exotic Direct are very easy to deal with. If your paperwork is correct and the claim valid, it is processed quickly and without fuss.
Hayley
ExoticDirect
8 years ago
Hi there.
Thank you so much for your positive review.
We are happy that your claim was dealt with quickly and without fuss.
Kind Regards
The Exotic Direct Claims Team.
0
Rhannwch
TC
Trusted Customer
8 years ago
What Trusted Customer said about ExoticDirect:
They dealt with my claim quickly and efficiently. Initial contact with claims department very professional and very understanding which means a great deal to me. I would thoroughly recommend Exotics...
Read more
Hayley
ExoticDirect
8 years ago
Dear Sheila.
Thank you so much for your positive review.
We are pleased to hear you found us professional and understanding and we hope you will recommend us in the future!
Kind Regards
The Exotic Direct Claims Team.
0
Rhannwch
TC
Trusted Customer
8 years ago
What Trusted Customer said about ExoticDirect:
Polite and helpful with renewing my policy
Alec
ExoticDirect
8 years ago
Dear Mrs Matthews,
Thank you for taking the time to write such a nice review about us.
We're glad to hear that our team were polite and helpful when they helped you with your latest renewal.
If we can be of any further help or assistance, please do get in touch.
Best regards, The Exotic Direct Pet Insurance Team
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.