Very easy to insure our birds and a little discount if using codes.
Catherine
ExoticDirect
18 days ago
Thanks for the five-star feedback, it means a lot.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
23 days ago
Good
Only had to use once since I had it but was very good service
Catherine
ExoticDirect
18 days ago
Thank you for leaving a review, the team at ExoticDirect are glad to hear you’ve been pleased with the service.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 month ago
good
I am still waiting to insure my 3 parrots and not getting anywhere I applied about a fortnight ago so very slow service. But sure I will be pleased once it is sorted. An update all my policies have...
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Kieran
ExoticDirect
1 month ago
Hi there, we are very sorry to hear about this, we have located your policy and will send you your documents as quickly as we can.
Cwsmer Dibynadwy
29 days ago
as soon as I recieve said documents I will update on here
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 month ago
Poor customer service
I paid for insurance for my 2 birds but i haven't received any correspondence to acknowledge my insurance, zero paper work not even an email.
Kieran
ExoticDirect
1 month ago
Hi there, we are sorry to hear about that, we have your policy number and will try to sort this as quickly as we can.
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 month ago
0
Rhannwch
MP
Miss Jan Phillips
Dilyswyd gan Feefo
IMN
1 month ago
What Miss Jan Phillips said about ExoticDirect:
Always helpful and friendly. Knowledgeable customer service people
Excellent service
0
Rhannwch
MW
Miss Victoria White
Dilyswyd gan Feefo
1 month ago
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 month ago
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 month ago
Amazing service thanks would highly recommend
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
2 months ago
Fantastic to help
Fantastic insurance for my parrot and turtle anything g you need to know they there to help no problems at all
Kieran
ExoticDirect
1 month ago
Many thanks for taking the time to leave feedback, it’s much appreciated and our customer service team will be happy to hear this.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Situated in Sussex, we’re a friendly company, with lots of experience! In fact we’ve been insuring exotic pets since 1996. We understand the kind of problems that exotic pet owners can face. As a small team, we talk to each other! This means that if you have a problem or a question we can deal with it quickly and sympathetically, liaising with our team when necessary.