Cousins Furniture is no longer an active Feefo customer
Arddangos pob 4,380 adolygiad
TC
Trusted Customer
Dilyswyd gan Feefo
10 years ago
What Trusted Customer said about Cousins Furniture:
I bought this rug as a present for my Daughter and was told it would take 1-3 weeks before it would be available. This was more than enough time for me to have it ready to give to her....or so I...
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Hannah Nielen-Groen
Cousins Furniture
10 years ago
Thank you for taking the time to leave us feedback. We can only apologise that your experience with us was not of the standard expected, by both you and us. Please accept our assurances that the monetary value f an order has no impact on how it is dealt with.
Your comments have been passed to management to hopefully prevent this from occurring in the future.
Once again, we are sorry that you had a poor experience with us and hope that this will not deter you from shopping with us again in the future.
Product reviews
Dyddiad y pryniant: 13/11/2015
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
10 years ago
What Trusted Customer said about Cousins Furniture:
As soon as I parted company with my money I felt that Cousins were not very interested in actually getting my items to me and I called a number of times for updates but the phone just rang and rang....
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Hannah Nielen-Groen
Cousins Furniture
10 years ago
Thank you for taking the time to leave us feedback. We are sorry that you were not kept informed of the progress of your order, this is not normal practice, and we can only apologise for this.
With regard to the price changing between your order and delivery date, we do change promotion multiple times throughout the year and unfortunately we cannot retrospectively alter the price of your order.
Once again, thank you for taking the time to leave us feedback; it is appreciated and we hope that this experience will not deter you from shopping with us again in the future.
FIRST TIME BOUGHT FROM COUSINS,WAS THE FIRST SHOP WE WENT TO, DEFFINATELY WOULD BUY FROM THERE AGAIN.
SERVICE IN THE SHOP AND THE DELIVERY AND INSTALLATION WERE FIRST CLASS. VERY HELPFULL STAFF TO...
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Product reviews
Dyddiad y pryniant: 06/12/2015
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
10 years ago
What Trusted Customer said about Cousins Furniture:
Excellent service! Gave us a realistic delivery date & the dining table was here earlier than expected! The delivery men were lovely & built the table in no time at all. Would definitely buy order...
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Product reviews
Dyddiad y pryniant: 29/10/2015
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
10 years ago
What Trusted Customer said about Cousins Furniture:
Very pleasant people to talk to. Stunning showroom. Delivery as stated it would be. Love my furniture , it's every bit as good as what I viewed in the showroom. I would definitely go back. Thank you...
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
