The salesman, Mr. McQueen, was very helpful without being pushy. There was a v. good choice of sofas and with a little help we soon found just what we wanted at the right price for us. We needed an...
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Product reviews
Dyddiad y pryniant: 27/01/2016
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
WALSALL
10 years ago
What Trusted Customer said about Cousins Furniture:
EXCELLENT SERVICE GOOD PRODUCT DELIVERY LADS BRILLIANT
Product reviews
Dyddiad y pryniant: 04/02/2016
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
Birmingham
10 years ago
What Trusted Customer said about Cousins Furniture:
great polite service
Product reviews
Dyddiad y pryniant: 15/02/2016
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
Wolverhampton
10 years ago
What Trusted Customer said about Cousins Furniture:
Delivery was considerably longer than originally specified. I always had to phone the customer service to get a progress report on the items, that's not good customer service.
then when the...
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Hannah Nielen-Groen
Cousins Furniture
10 years ago
Thank you for taking the time to leave us feedback, we do appreciate it.
We are sorry that your experience shopping with us was not of the standard expected. We can only apologise for the delay to delivery. Unfortunately, this was a very busy delivery period we are sorry that it took as long as it did to find a suitable delivery slot for you.
With regards to the furniture being knocked in transit, if you are in any way unhappy with the condition of the furniture, please do not hesitate to contact our customer services department on 01216652000 who will be happy to assist you with rectifying the situation.
Once again, thank you for taking the time to leave us feedback and we hope that you will reconsider and not let this experience prevent you from shopping with us again in the future.
Product reviews
Dyddiad y pryniant: 01/02/2016
0
Rhannwch
TC
Trusted Customer
Dilyswyd gan Feefo
Solihull
10 years ago
What Trusted Customer said about Cousins Furniture:
Excellent: Patient and helpful salesman. He wasn't pushy, near enough to ask him questions but gave me time to myself to make my mind up.
Could do better: Delivery men were polite and on time but a...
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
We are sorry that your experience shopping with us was not of the standard expected. We can only apologise for the delay to delivery. Unfortunately, this was a very busy delivery period we are sorry that it took as long as it did to find a suitable delivery slot for you.
With regards to the furniture being knocked in transit, if you are in any way unhappy with the condition of the furniture, please do not hesitate to contact our customer services department on 01216652000 who will be happy to assist you with rectifying the situation.
Once again, thank you for taking the time to leave us feedback and we hope that you will reconsider and not let this experience prevent you from shopping with us again in the future.