staff were very helpful, no hard sell or pressure selling, delivery time slot and communication also excellent. although after ordering my sofa i emailed asking cousins on how to add an additional...
As said in our last feedback, just the right amount of attention in the store without feeling harassed by sales assistants. Delivery on time. Everything great, thank you.
Excellent advice and attention within the store - without being harassed by staff. All furniture delivered at the together and at the correct time as planned.
Service at the store was very good and the men who delivered the furniture were excellent, the furniture was very heavy and had to be taken upstairs but they were very fit, and gave me advice on...
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Product reviews
Dyddiad y pryniant: 15/10/2011
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
14 years ago
Service excellent no pressure to buy nice and relaxed
Extremely helpful and knowledgeable staff and huge choice of sofas, although I knew pretty well the one I wanted before I visited (from Cousins' own publicity).
Softer mattress kingsize not available in store to test, only a single which we based our buying decision on.
Cousins Furniture Stores
Cousins Furniture
14 years ago
We are sorry that you are not satisfied with your mattress. Although our bed department is large, unfortunately it is not possible to accommodate every size and mattress tension for the 80 (approx.) display models. Comfort is a very personal decision and it is therefore only possible to give you a guidance related to product information. It is disappointing for us as it is always our intention to make our customers happy with the products they choose and the level of service we provide.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
