The purchase aspect was swift and efficient. It was the help and courtesy I received from the staff in the shop when arranging delivery that will ensure my return and recommendations.
We had a waiting time for the furniture which was not a problem although the person who served us used this to put us off taking the option of 6 months free credit whichin hindsight suggested she...
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Product reviews
Dyddiad y pryniant: 25/01/2012
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
14 years ago
Sales Staff and delivery staff were very cordial and helpful.
Product reviews
Dyddiad y pryniant: 03/03/2012
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
14 years ago
good contact made when product was ready for collection
I spent £1800 on a sofa & snuggler and asked for instructions on care and cleaning of the items on 3 separate occasions and still haven't received anything. Once they received my payment their...
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Cousins Furniture Stores
Cousins Furniture
14 years ago
We are very disappointed to read your comments. We can assure you that your comments will be dealt with in a positive and constructive manner as your future custom is very important to us.
Your saleperson has been with us for a very long time and it is most unusual for us to receive negative feedback.
We have checked and we have indeed requested that the care information that is normally contained in the suppliers packaging is to be sent to you and if you still have not received this information to date, we ask that you contact our Customer Service team on 0121 665 2000 who will chase this up as a matter of urgency.
Please accept our apologies and rest assured we are committed to providing excellent service to all of our customers on all occasions.
Dyddiad y pryniant: 27/11/2011
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
14 years ago
Very helpfull
Product reviews
Dyddiad y pryniant: 28/03/2012
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
14 years ago
nothing to say but wont let me submit without a comment
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
