top notch sales help when called for,
quoted delivery date and pre-arrival call achieved a quick trouble free delivery
all as arranged on the day purchased.
thanks to all staff
Cousins Furniture Stores
Cousins Furniture
14 years ago
Thank you for your feedback, we are pleased to see you were happy with the sales advice you received as well as our delivery service for your products. We hope you enjoy your new furniture, and look forward to seeing you again in the future.
The service was good and delivery was on time. Unfortunately the suite has not come up to our expectations.
Cousins Furniture Stores
Cousins Furniture
14 years ago
We are sorry to see that you are disappointed with the quality of your furniture.
The Cheltenham range has been on our sales floor for some time and has been a very consistent selling model.
We would like to ensure that the product meets with the specification of the display model and therefore we will ask a member of our Customer Service team contact you to discuss this further.
Thank you for your feedback and we will be in tocuh with you shortly.
service was very good - delivery team were excellent
Cousins Furniture Stores
Cousins Furniture
14 years ago
We're very pleased to hear you were happy with the service you received and thank you for taking the time to review your experience. We look forward to seeing you again soon.
Have been put off in earlier visits to Cousins by staff 'pouncing' almost as soon as we entered the store. We did not experience that on our last visit and found Yvonne to be most helpful.
Cousins Furniture Stores
Cousins Furniture
14 years ago
Thank you for your feedback; we are always looking at ways to better our customers' experience and are very pleased to see you found your most recent visit to be a much improved and enjoyable one.
Fantastic common sense straightforward service with a professional and friendly service, a rare commodity these days. Thank you
Cousins Furniture Stores
Cousins Furniture
14 years ago
Thank you for your feedback. We're very pleased to see you were so happy with the service you received and look forward to seeing you again in the future.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
