Superb, very helpful staff, pleasant transaction only negative was we had a design visit from Hammonds for fitted furniture, the designer was a complete t***.
That is not cousins fault tho.
Have purchased approx £20k's worth of goods from Cousins in last 2 yrs. It took longer than agreed for delivery, but did not mind. Invited by Cousins to special day by E-mail with a present (clock)....
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Cousins Furniture Stores
Cousins Furniture
13 years ago
Thank you for your recent feedback.
We are sorry that your recent experience was a negative one as your previous and future custom is very important to us.
We will contact you directly to discuss your comments further and hope that we can restore your confidence in our Company.
We apologise for any inconvenience caused.
The service has been good. the quality of the coffee table is poor.It has scratched very quickly. Can you advise what polish we cabn use to get rid of scratches. Only put CDs and caosters onto the...
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Cousins Furniture Stores
Cousins Furniture
13 years ago
Thank you for your feedback.
We will make an enquiry regarding the care products to be used with our supplier and ask a member of our Customer Service team to contact you with our findings.
Thank you for your purchase and we will be in touch shortly.
Product reviews
Dyddiad y pryniant: 04/08/2012
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
service was good and sales guy took time with us and service desk efficient
We were irritated by the fact that the salesperson insisted that the 'special offer' was 'ending tomorrow'. When, as expected, it went on for considerably longer.
Probably still on now.
Although we have some major orders with Cousins for a Leather 2 Seater & 3 Seater Suite with Footstool, a Dining Room Table and 6 Chairs, a Leather Ottoman, a Leather Work Box, etc........that we...
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
