We are very disappointed to read your comments.
Your table and chairs has proven to be a very succesful range for us and at the time of your order demand had outweighed supply. Your table was placed on back order by our supplier shortly after you had placed your order with us hence the reason for the delay in delivering to you. We did everything within our power to improve on the revised lead time however as this item is shipped in from overseas a hands are a little more tied.
Please accept our apologies and we do hope that you will return for a more positive experience next time.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.