We had our sofa delivered & found that the chaise was on the wrong side. Went to see a rep in store who was extremely helpful. He oppologised for the mistake. We were asked to keep the old sofa & a...
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Cousins Furniture Stores
Cousins Furniture
13 years ago
Thank you for your feedback.
Although we're sorry to hear about the initial mistake, we're glad we were able to rectify the issue quickly for you.
We do hope you continue to enjoy your new chaise and sofa, and as always do feel free to contact us should you require any further assistance.
Product reviews
Dyddiad y pryniant: 16/07/2012
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
great
Product reviews
Dyddiad y pryniant: 14/11/2012
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
would recommend cousins to anybody. delivery of the goods and good on their promise.
You have a first class customer service team. Unfortunately, one of the itmes sold to me (3 seater sofa), has not lived up to expectations and a fault has be identified; and is now being rectified...
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Cousins Furniture Stores
Cousins Furniture
13 years ago
Thank you for taking the time to give us your feedback.
We're pleased to see you have been impressed with our customer service so far, and we can only apologise for the problem you have experienced with your sofa.
Our customer services team are continuing to deal with this issue for you and will be on hand to help should you have any further questions or queries in the meantime.
Product reviews
Dyddiad y pryniant: 28/11/2010
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
Good service
Product reviews
Dyddiad y pryniant: 29/12/2012
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
Staff very helpful
Product reviews
Dyddiad y pryniant: 02/02/2013
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
sales staff are not pushy
Product reviews
Dyddiad y pryniant: 06/01/2013
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
efficient & helpful
Product reviews
Dyddiad y pryniant: 27/01/2013
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
Well priced and great service.
Product reviews
Dyddiad y pryniant: 26/01/2013
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
Helpfull staff and furniture arrived when specified
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
