Everyone is always very pleasant and friendly in the store and we love to pop in regularly to see what's new. Service has always been first rate even on the odd occasion when there's a problem. We'll...
I am a returning cutsomer but have to say that sadly this store has lost it's way, the presentataion of stock is poor, you walk around on tatty carpet in dimly lit areas and last but not least...
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Cousins Furniture Stores
Cousins Furniture
13 years ago
Thank you for taking the time to give us your feedback.
We're disappointed to hear your comments about your experience in store; as always we value your feedback and a member of our management team will be in touch with you shortly to discuss the issues you have raised.
Excellent sales assistant and very informative and knowledgeable about the furniture. The men who delivered the furniture were very polite and considerate when delivering the furniture, making sure...
DELIVERY was far longer than we were told ordered in OCT although not required in time for Christmas. Finally delivered in March.
Cousins Furniture Stores
Cousins Furniture
13 years ago
Thank you for taking the time to leave us feedback.
Having checked your order we only received your goods from the manufacturer on the 5th of March.
Please accept our apologies for the delay to your order and if you were not kept updated.
Product reviews
Dyddiad y pryniant: 27/10/2012
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
Wanted a 4' 6" Headboard, plenty to choose from, Very good product. Sale on, Bonus.
The sales person was very helpful.We were allowed to go home & think about our intended purchase & when we rang back to confirm the purchase everything was so easy & straightforward & we didn't have...
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Cousins Furniture Stores
Cousins Furniture
13 years ago
Thank you for your comments.
We're pleased to see you were happy with our in store service. It's great to hear you were happy with the decision you made and we look forward to seeing you again in the future.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
