The 'cocky' salesman, who was more interested in telling us how good he was rather than taking in what we had chosen, had written the wrong product down. We paid our deposit and it wasn't till we...
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Cousins Furniture Stores
Cousins Furniture
13 years ago
Thank you for taking the time to give us your feedback.
We are extremely sorry for the delay on your order and can only apologise if you felt there was a lack of communication at any point.
Occasionally, due to factors that are unfortunately out of our control our estimated dates for the arrival of stock may be subject to change. Once again we are very sorry for any inconvenience caused in this instance.
Product reviews
Dyddiad y pryniant: 27/12/2012
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
good customer service all round great job with fitting
Dudley Store could do with a bit of updating. It always seems dark downstairs especially by the café. Upstairs needs the ceiling repaired.
Cousins Furniture Stores
Cousins Furniture
13 years ago
Thank you for your feedback.
We're glad you were so pleased with your new furniture and hope you continue to enjoy your new purchase.
We are always working on improving our customer experience wherever possible and the continual upkeep of our showrooms plays a crucial part of this. We will be sure to look into your suggestions and thank you again for bringing this to our attention.
Product reviews
Dyddiad y pryniant: 12/04/2013
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
Very attentive and helpful. Great selection, Good prices.
Product reviews
Dyddiad y pryniant: 03/03/2013
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
13 years ago
great service. coming back for my desk and office chair soon as i save up
Great range of products. Staff knowledgeable and friendly. 1 product wasn't in stock but arrived within a week. Delivery service was convenient and efficient.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
