I was really concerned about if the sofa's would fit into my property. I know it's impossible to guarantee this but I would've thought the salesperson would be more knowledgible about the products...
We're very sorry to hear you felt disappointed with our service. As always we're keen to ensure our customers are completely satisfied with their experience, so please do feel free to contact us on 0121 665 2000 if you'd like to discuss this, or by e-mail to online@cousinsfurniture.co.uk.
Didn't notify us when the order has arrived and when we phoned on two ocations thay sed it had aived the second time they said it was at oldbury warehouse the saff there tried to find owner order for...
Read more
Cousins Furniture Stores
Cousins Furniture
13 years ago
Thank you for your feedback.
We're glad that we were able to resolve this issue for you and we apologise for any inconvenience caused.
Paid for dining room suite on 1 January and only finally received the chairs end \May. No updates without me phoning continuously. Initial estimated delivery tie was 8 weeks and that was as far as I...
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
