Would have got an excellent but estimated date of delivery was put back 2/3 weeks because the manufacturers were waiting for material to make the cushions. Our old sofas were collected by the...
Very pleased with the service provided by the sales assistants in the bedding detartment, well informed and keen to help us find the products that were right for our needs and budget.
Cousins Furniture Stores
Cousins Furniture
12 years ago
Brilliant to hear that you've received fantastic customer service at Cousins Furniture Store. We want our customers to have a lovely experience with us and hope to see you soon :) Enjoy your purchase!
Delivery service wasnt the best. had to contact the driver several times to check they were still coming. eventually came but several hours later than expected
Cousins Furniture Stores
Cousins Furniture
12 years ago
We do our best to keep our customers informed about their delivery and we do apologise for any inconvenience. We do hope that you are enjoying your new sofa!
I had to chase up the order and was told sideboard would be even longer coming when was someone going to tell me if i had not phoned
Cousins Furniture Stores
Cousins Furniture
12 years ago
Thank you for your time providing us feedback, we much appreciate this.
We sincerely apologise with the lack of communication you have received about your order. We do hope that this does not affect your next visit with us at Cousins Furniture as we would want all our customers to receive great customer service from us. Again, we do apologise to cause any inconvenience to your order.
We do hope you are enjoying your purchase :)
Rediculous having to show identification to collect a £200 f
Table with a small deposit and large balance to pay
Cousins Furniture Stores
Cousins Furniture
12 years ago
We do apologise to cause any inconvenience that has occurred to your order collection.
We do require identification forms to be shown as it is a company policy requirement to do so. As we have our customers best interest at heart, we would want their identification kept protected by going through this type of process.
We do hope this does not affect your next visit with us at Cousins Furniture and hope you are enjoying your purchase.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
