Delivery time could be reduced.manufacturer should use two shifts to reduce waiting times.u
Cousins Furniture Stores
Cousins Furniture
12 years ago
Thank you for your time for giving us feedback, we do hope you're enjoying your purchase. We do apologise for any inconvenience that had occured in your delivery time. We do hope to see you soon.
Long delivery timeline, expectations not managed well
Cousins Furniture Stores
Cousins Furniture
12 years ago
We apologise for the delay in the delivery of your order. Unfortunately, the manufacturer had a fire at their factory which caused major delays to the production process. We endeavour to ensure that all of our customers are kept up to date with the progress of their order and can only apologise that you do not feel the communication was adequate.
We hope this will not hinder you in choosing to shop with us in the future.
Cousins Furniture Stores
Cousins Furniture
12 years ago
We apologise for the delay in the delivery of your order. Unfortunately, the manufacturer had a fire at their factory which caused major delays to the production process. We endeavour to ensure that all of our customers are kept up to date with the progress of our order and can only apologise that you do not feel the communication was adequate.
We hope this will not hinder you in choosing to shop with us in the future.
The in store team were excellent. Helpful, polite and keen to advise on a product the was right for us and not their profit. A mention also for the delivery team - the two guys were exceptional in...
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Cousins Furniture Stores
Cousins Furniture
12 years ago
Thank you for your lovely feedback, we much appreciate this.
Glad to hear you had a wonderful experience in our stores and delivery, we shall pass your kind message to the team!
We do hope you're enjoying your purchase and we do hope to see you soon :)
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
