Ordered us the wrong bed frame, still waiting for free pillows nearly 3 months later!
Cousins Furniture Stores
Cousins Furniture
11 years ago
Thank you for your feedback. We are sorry that you have experienced issues with your order and can only apologise that there was an error when ordering your bed.
Your comments regarding the pillows have been passed to the store you ordered from and they have informed us that the free pillows are due to be delivered to us next week and will be with you shortly afterwards.
Thank you for taking the time to leave us feedback. We are sorry that you are unhappy with the service you received and that there was a delay to your order and that one of your mugs was broken in transit and had to be replaced. We can only apologise for this. Please accept our assurances that this is not the norm and we hope that this experience will not prevent you from shopping with us in the future.
Really pleased with the furniture and the service we received. The gentlemen who delivered the furniture went out of their way to make sure they got the sofa into our house as it would not go...
Read more
Product reviews
Dyddiad y pryniant: 12/10/2014
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
11 years ago
Good layout, knowledgable people in store,good cafe.
Product reviews
Dyddiad y pryniant: 05/02/2015
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
11 years ago
The service was as expected. I had no issues with the service received.
The male who completed my sale was very helpful and approachable also the carpet fitter has done an absolutely fabulous job and was a very likeable man I will be recommending both cousins and the...
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cousins Furniture is a furniture retailer based in the West Midlands and the North West of England. We have furniture and accessories for every room of the home and have something to suit every style and taste.
