Thank you Mary for your review. We are glad that you found ordering from us quick and easy.
Product reviews
Muhammed
Cooksmill
6 years ago
Thank you for your review of the Whitefurze storage box.
Dyddiad y pryniant: 09/09/2019
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
6 years ago
Terrible they said dont have what u want in stock do u want to change colour we said yes then we get half of our order sent to us when we phoned they said they never had all the colour we...
Read more
Muhammed
Cooksmill
6 years ago
Thank you for your review. We appreciate all feedback from customers good or bad. We apologise that the levels of service you have experienced have not met up to our standards. Your issues have been passed onto the company director for discussion and review. We hope we can impress you with your next order.
Product reviews
Muhammed
Cooksmill
6 years ago
Thank you for your review. We appreciate all feedback from customers good or bad. We apologise that the levels of service you have experienced have not met up to our standards. Your issues have been passed onto the company director for discussion and review. We hope we can impress you with your next order.
Order knives, totally wrong than what they advertised on website . Rang 3 times , talk to a lady , a guy called Peter but no one got back to me. Then rang again and spoke to another guy who actually...
Read more
Product reviews
Dyddiad y pryniant: 01/09/2019
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
6 years ago
Highly recommended
Muhammed
Cooksmill
6 years ago
Thank you for your review. We are glad you would recommend Cooksmill and we hope to help you again soon.
Responding to emails. Marking items as out of stock rather than accepting payment for next day delivery then informing customer that there will be a 10 day lead time before delivery.
Muhammed
Cooksmill
6 years ago
Thank you for your review and I am sorry that Cooksmill didn't meet your expectations on this occasion. We have discovered there was on error on that product on our stock system and this shouldn't have shown as in stock at the time you ordered. This problem is now been rectified and we apologize for the inconvenience caused.
Product reviews
Muhammed
Cooksmill
6 years ago
Thank you for your review and I am sorry that Cooksmill didn't meet your expectations on this occasion. We have discovered there was on error on that product on our stock system and this shouldn't have shown as in stock at the time you ordered. This problem is now been rectified and we apologize for the inconvenience caused.
My jars arrived upside down and as a result 2 were broken. I emailed Cooksmills but haven’t had any response.
Muhammed
Cooksmill
6 years ago
Thank you for your review Laura. We are sorry that two of your jars arrived broken. We do try and pack our deliveries as carefully as possible but occasionally breakages do happen. (Customer have complained about too much packaging and the effect on the environment.) We are very sorry for the inconvenience caused.
Product reviews
Muhammed
Cooksmill
6 years ago
Thank you for your review of the Kilner fridge dispenser.
Dyddiad y pryniant: 04/08/2019
0
Rhannwch
PS
Pete Styles
Dilyswyd gan Feefo
7 years ago
What Pete Styles said about Cooksmill:
Product not sent, chased up after 6 days and told it would be sent, only for DPD to lie and tell me there was no body to sign for the delivery, when we have been open all day as business from 7am...
Read more
Muhammed
Cooksmill
6 years ago
Thank you for your review Pete. We appreciate all feedback from customers good or bad. We apologise that the levels of service you have experienced have not met up to our standards. We will be discussing these issues with DPD and apologise for the delay.
Dyddiad y pryniant: 22/08/2019
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
7 years ago
Excellent .
Muhammed
Cooksmill
6 years ago
Thank you for your review. We are glad you found the service at Cooksmill excellent and hope we can help you again soon.
Product reviews
Muhammed
Cooksmill
6 years ago
Thank you for your review of the Karat ice bucket and tongs.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.