Ordered online on a Monday morning for next day delivery arrived late Tuesday morning. The 24cm steamer came well boxed. The steamer is ideal for family use. A first class service from start to...
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Muhammed
Cooksmill
6 years ago
Thank you Derek for your great review. We are glad you were happy with the delivery and the steamer. We hope we can help you again soon.
Product reviews
Muhammed
Cooksmill
6 years ago
Thank you for your review of the Royal Cuisine Steamer.
Ordered three items for next day delivery, didn't arrive until the day after that. One item was missing. I had to chase Cooksmill to find out what was happening. Finally settled on a refund. Other...
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Muhammed
Cooksmill
6 years ago
Thank you for your review. We appreciate all feedback good and bad. We would like to apologise for the delay with your order and aim to improve our delivery times in the future.
Product reviews
Muhammed
Cooksmill
6 years ago
Thank you for your review of the grey bib apron.
Muhammed
Cooksmill
6 years ago
We are sorry that the stainless sieve was missing from your order. Unfortunately this was a picking error for which we would like to apologise.
Muhammed
Cooksmill
6 years ago
Thank you for your review of the Imperia pasta machine.
I purchased two Jugs, to replace two of that style for my refridgerator. The new jugs were undamaged on arrival. I found they function effectively.but noticed the lids were slightly loose. I...
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Muhammed
Cooksmill
6 years ago
Thank you for your review. We are glad you were happy with delivery and packaging for your order. We hope we can help you again soon. Your comments regarding the lids will be passed onto the manufacturer. Thank you for your order.
Product reviews
Muhammed
Cooksmill
6 years ago
Thank you for your purchase of the Luminarc fridge jug. Your comments regarding the lids will be passed onto the manufacturer.
Poor. I placed an order which was due to arrive the next day. My order was placed in the evening and I understood it would be processed the next working day to arrive the day after. I hadn't...
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Muhammed
Cooksmill
6 years ago
Thank you for your review. We appreciate all feedback from customers good or bad. We use DPD as our couriers who are normally offer a very reliable courier service. It does seem that on this occasion they have let us down. Your comments will be passed onto DPD with an aim to them improving their service. We apologise for the inconvenience caused by having to collect your parcel from another business on your road. We hope we can impress you with your next order.
Product reviews
Muhammed
Cooksmill
6 years ago
Thank you for your review of the Vegware spoons.
Muhammed
Cooksmill
6 years ago
Thank you for your review of the Vegware packaging. We will be investigating the issues raised with Vegware. Vegware are an award winning company for their eco friendly packaging.
Muhammed
Cooksmill
6 years ago
Thank you for your review of the Vegware burger box.
Muhammed
Cooksmill
6 years ago
Thank you for your review of the Vegware soup containers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.