First rate. I was able to speak to them regarding an on-line order and a delivery problem which was dealt with without fuss and with success. Well done!
Muhammed
Cooksmill
6 years ago
Thank you for your lovely review. We always aim to give the best customer service to our customers. We hope we can help you again soon.
Use technology to advise of stock position and keep customers informed
Muhammed
Cooksmill
6 years ago
Thank you for your review. The item you order has a 5-7 day lead time as indicated on the website. When you checked out there was also a banner to say the item was not a stock item and had a 5 to 7 day lead time. This item was ordered as dispatched to you as advised.
Positive: Theirs were the lowest prices I could find online for the plastic containers I wanted to buy.
Negative: Unfortunately, there are a few negatives.
1. On the website it clearly says 'Next...
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Muhammed
Cooksmill
6 years ago
Thank you for your review. Oxo have very recently changed the design of their containers. As you correctly say, we can no longer get hold of the old design of container. Thank you for your order and we hope we can help you again soon.
Product reviews
Muhammed
Cooksmill
6 years ago
Thank you for your review. We hope you will be happy with you Oxo container.
Dyddiad y pryniant: 03/10/2019
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
6 years ago
I ordered on 03/10/2019 and I did not receive my order yet I keep phoning asking for my order and getting no where from them keep saying it should have left our Bradford Branch ........
I am really...
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Muhammed
Cooksmill
6 years ago
Thank you for your review. We appreciate all feedback from customers good or bad. There was a small delay on your order for which we are sorry. We apologise that the levels of service you have experienced have not met up to our standards.
Product reviews
Muhammed
Cooksmill
6 years ago
Thank you for your review. We appreciate all feedback from customers good or bad. There was a small delay on your order for which we are sorry. We apologise that the levels of service you have experienced have not met up to our standards.
Muhammed
Cooksmill
6 years ago
Thank you for your review. We appreciate all feedback from customers good or bad. There was a small delay on your order for which we are sorry. We apologise that the levels of service you have experienced have not met up to our standards.
Muhammed
Cooksmill
6 years ago
Thank you for your review. We appreciate all feedback from customers good or bad. There was a small delay on your order for which we are sorry. We apologise that the levels of service you have experienced have not met up to our standards.
Muhammed
Cooksmill
6 years ago
Thank you for your review. We appreciate all feedback from customers good or bad. There was a small delay on your order for which we are sorry. We apologise that the levels of service you have experienced have not met up to our standards.
Thank you Colin for your review. We're sorry you had a small problem with the website. If you can email web@cooksmill.co.uk we can look into your problem. We are happy to hear you liked our service and hope we can help you again soon.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.