Thank you Elizabeth for your review. We are glad you are happy with the service from Cooksmill.
Product reviews
Muhammed
Cooksmill
6 years ago
Thank you for your review of the Sabert platter lids.
Dyddiad y pryniant: 11/12/2019
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
6 years ago
I still havent recieved my delivery and no one actually has confirmed me if I get my delivery before Christmas. And they charged me fee for next day delivery. Not happy.
Muhammed
Cooksmill
6 years ago
Thank you for your review. You placed an order for an item which was out of stock on our website. You were informed that the item was coming directly from the manufacturer and the estimated delivery. We could not confirm that you would definitely receive your order before Xmas until we had the items from the manufacturer ourselves however we kept you to do date with the expected delivery dates. You have now received you order before Xmas. We are sorry you feel the service you received on this occasion wasn't up to the standards you expected.
Dyddiad y pryniant: 10/12/2019
0
Rhannwch
TS
Tunde Szasz
Dilyswyd gan Feefo
6 years ago
What Tunde Szasz said about Cooksmill:
I bought many times from cooksmill I was very happy till I ordered 2000 sandwich platters and after 2 week they sad they still don't have in stock and the costumer service they promised I...
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Muhammed
Cooksmill
6 years ago
Thank you Tunde for your review. We understand that you are disappointed with the delivery time on this occasion and we would like to apologise. As you were aware on ordering we didn't have sufficient stock of the items you ordered. These items where ordered direct from the manufacturer and lead times where given to yourself in good faith. Unfortunately there have been unexpected delays from the manufacturer for which we can only apologise.
Each time we have ordered we have done so before 12. Never have we receievd next day delivery and have always had to call and chase where the order is. sometimes orders not arriving for 3-4 days. Not...
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Muhammed
Cooksmill
6 years ago
Thank you Dan for your review. We appreciate all customer feedback good and bad. We do take on board comments from our customers and as such as currently in the process of re-configuring our distribution processes. Along with our new website in the new year we are constantly looking at way to improve.
Product reviews
Muhammed
Cooksmill
6 years ago
Thank you for your review of the Durobor wine glasses.
Goods have not been delivered yet despite being told they were in stock
Muhammed
Cooksmill
6 years ago
Thank you for your review and I am sorry that Cooksmill didn't meet your expectations on this occasion. There was a processing error for which we can only sincerely apologise for. You items have been dispatched as soon as we were made aware and we would like to apologise for the delay and inconvenience caused.
Dyddiad y pryniant: 06/12/2019
0
Rhannwch
JG
Jane Grant
Dilyswyd gan Feefo
6 years ago
What Jane Grant said about Cooksmill:
Fast and efficient service using an excellent delivery service ensuring all jars received in excellent condition. Very well packaged.
Muhammed
Cooksmill
6 years ago
Thank you Jane for your review. We are glad to hear you where happy with the service and jars from Cooksmill.
Product reviews
Muhammed
Cooksmill
6 years ago
Thank you for your review of the Sarina glass jars.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.