no problems but I think you should drop the word "express" from your name.
...
no problems but I think you should drop the word "express" from your name.
It may very well be normal practice but my vehicle has been sitting at Brisbane Depot since 1/2/2017- no problem just...
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0
Rhannwch
TC
Trusted Customer
9 years ago
What Trusted Customer said about Car Transport Express:
Excellent service by Car Transport Express
Had two cars delivered excellent service polite
0
Rhannwch
Cwsmer Dibynadwy
9 years ago
it is taking very long time for transportation.
After making the payment th...
it is taking very long time for transportation.
After making the payment the agreed date to send the car was not met and I had to postpone my plans for sending the CAR.
info@cartransportexpress.com.au
Car Transport Express
9 years ago
Hi, I am sorry you are not happy with the transit times, but we clearly state on the quote and booking emails: Transit days and times quoted are approximates only and refers to business days and excludes weekends and public holidays. Transit days and times may vary without notice due to peak periods, acts of nature and backlogs. We do not guarantee delivery times so please do not plan holidays, trips and/or meetings using estimated transit times.
0
Rhannwch
Cwsmer Dibynadwy
9 years ago
Poor customer service
Very poor customer service with no way to confirm a delivery date which was delayed and gave excuses that it was out of their control.
info@cartransportexpress.com.au
Car Transport Express
9 years ago
Hi, I am sorry you are not happy with the transit times, but we clearly state on the quote and booking emails: Transit days and times quoted are approximates only and refers to business days and excludes weekends and public holidays. Transit days and times may vary without notice due to peak periods, acts of nature and backlogs. We do not guarantee delivery times so please do not plan holidays, trips and/or meetings using estimated transit times.
0
Rhannwch
TC
Trusted Customer
Leeming WA.
9 years ago
What Trusted Customer said about Car Transport Express:
Prompt efficient service with some flexibility regarding limitations.
Promp response to my enquiries. Courteous staff. A willingness to be a little flexible. For example the vehicle I purchased came with a spare motor and gear box which I wanted transported inside the...
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0
Rhannwch
Cwsmer Dibynadwy
9 years ago
Got to service counter at drop off and no receptionist, waited a while wait...
Got to service counter at drop off and no receptionist, waited a while waiting and no one wanted to help.
0
Rhannwch
TC
Trusted Customer
9 years ago
What Trusted Customer said about Car Transport Express:
longer ETA than promised!
I'm disappointed that the car is going to take longer to deliver to Sydney than what I was told by Car Transport Express.
info@cartransportexpress.com.au
Car Transport Express
9 years ago
Hi, I am sorry you are not happy with the transit times, but we clearly state on the quote and booking emails: Transit days and times quoted are approximates only and refers to business days and excludes weekends and public holidays. Transit days and times may vary without notice due to peak periods, acts of nature and backlogs. We do not guarantee delivery times so please do not plan holidays, trips and/or meetings using estimated transit times.
0
Rhannwch
Cwsmer Dibynadwy
9 years ago
Great Service!
Very helpful staff members, always polite on the phone and ready to answer all the questions I had. There were issues with the online booking (not sure if my computer or not) but the team were able...
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0
Rhannwch
TC
Trusted Customer
9 years ago
What Trusted Customer said about Car Transport Express:
response to inquiries was poor. No direction was given as to where to leave...
response to inquiries was poor. No direction was given as to where to leave car at Perth airport. No confirmation was given as to location of depot until very last hours. Given the run around.
Got...
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info@cartransportexpress.com.au
Car Transport Express
9 years ago
Hi, We only give depot locations and instructions once the vehicle has been booked and confirmed for security reasons. We apologise if this caused you any inconvenience.
0
Rhannwch
TC
Trusted Customer
9 years ago
What Trusted Customer said about Car Transport Express:
Much slower than advertised and discussed. Took 10 working days (2 weeks) r...
Much slower than advertised and discussed. Took 10 working days (2 weeks) rather than 5 working days as advertised. Car arrived safe and sound, but the delay was frustrating and made life difficult.
info@cartransportexpress.com.au
Car Transport Express
9 years ago
Hi, I am sorry you are not happy with the transit times, but we clearly state on the quote and booking emails:Transit days and times quoted are approximates only and refers to business days and excludes weekends and public holidays. Transit days and times may vary without notice due to peak periods, acts of nature and backlogs. We do not guarantee delivery times so please do not plan holidays, trips and/or meetings using estimated transit times.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Transit days and times quoted are approximates only and refers to business days and excludes weekends and public holidays. Transit days and times may vary without notice due to peak periods, acts of nature and backlogs. We do not guarantee delivery times so please do not plan holidays, trips and/or meetings using estimated transit times.