I thought I was booking with the actual carrier not a sub company, was not that happy that I was left in the dark about how long my vehicle would sit in Sydney depot before being delivered to its...
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0
Rhannwch
TC
Trusted Customer
9 years ago
What Trusted Customer said about Car Transport Express:
Excellent service by Car Transport Express
Local depot and main depot lack of communication re delivery address
0
Rhannwch
Cwsmer Dibynadwy
9 years ago
Wheels were scratched on arrival before Christmas Day, guy took pictures an...
Wheels were scratched on arrival before Christmas Day, guy took pictures and said that they would contact me to let me know if they would accept liability or not, it's now feb and still no reply... I...
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info@cartransportexpress.com.au
Car Transport Express
9 years ago
Hi, we have no record of any issues with your move. Please let us know who took the pics and where, or possibly send copies to us, and we will look into it for you. Email them to ops@cartransportexpress.com.au with your reference number. Thanks
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Rhannwch
Cwsmer Dibynadwy
9 years ago
Bad service by Car Transport Express
I never ever get a worst service like this..cheating...
info@cartransportexpress.com.au
Car Transport Express
9 years ago
Hi, sorry you feel that way, but you have not mentioned what the issue was, so I cannot offer you a solution.
0
Rhannwch
TC
Trusted Customer
Petersham Sydney
9 years ago
What Trusted Customer said about Car Transport Express:
1. All our emails that I can see simply say the car is to be dropped off on...
1. All our emails that I can see simply say the car is to be dropped off on Tuesday (i.e., today) at the Berrimah depot, and when my wife took it to the address given when my wife rang the phone...
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info@cartransportexpress.com.au
Car Transport Express
9 years ago
Hi,
I apologise for the inconvenience.
Please forward this in an email (just reply to any of the emails you were sent) and it will be dealt with.
Thanks
0
Rhannwch
Cwsmer Dibynadwy
9 years ago
Absolutely terrible service
Terrible service. My car was damaged during transport but car transport express made all sorts of excuses in order to avoid taking responsibility. Later I found out that this is a recurrent issue...
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info@cartransportexpress.com.au
Car Transport Express
9 years ago
Our terms and conditions clearly state there is a $600 excess on any damage caused, and that if you are not happy with that, you are welcome to use your own insurance. Some car rental companies have an excess of over $2000, so we feel $600 is pretty fair, especially when you have a choice to use your own.
0
Rhannwch
TC
Trusted Customer
9 years ago
What Trusted Customer said about Car Transport Express:
Excellent service by Car Transport Express
Excellent service and prompt delivery.
0
Rhannwch
TC
Trusted Customer
9 years ago
What Trusted Customer said about Car Transport Express:
No dramas, had a small delay in arrival of truck but they communicated what...
No dramas, had a small delay in arrival of truck but they communicated what was happening. Car got there just fine.
0
Rhannwch
TC
Trusted Customer
9 years ago
What Trusted Customer said about Car Transport Express:
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Email them to ops@cartransportexpress.com.au with your reference number.
Thanks