Ich mußte meinen Antrag für die E-Bike Versicherung leider wieder stornieren da ich nach der Bestätigung des Antrages erst gesehen habe das mein Schloss von ABUS nicht in der Liste der zugelassenen...
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Alex D.
Bikmo
1 year ago
Hallo Jürgen, vielen Dank für dein Feedback. Es tut uns Leid zu lesen, dass du aufgrund deines Schlosses deine Versicherung widerrufen hast. Die Abfrage für das Schloss erfolgte in deinem Fall über Check24, es tut uns Leid, dass diese für deinen Geschmack nicht ausreichend war. Wir versuchen unsere Anforderungen so offen wie möglich zu kommunizieren, können jedoch auf die Abfragemöglichkeiten von Vergleichsplattformen nur eingeschränkt Einfluss nehmen. Vielen Dank für dein Verständnis.
Aaron in customer service was brilliant, very helpful in explaining and advising on the different policy wordings and variations.
James Marsh
Bikmo
1 year ago
Thank you for your wonderful feedback, David! We're so glad to hear that Aaron was able to assist you and provide clear guidance on the different policy wording and variations. If you have any more questions or need further assistance, don't hesitate to reach out.
Thank you for the positive feedback, Michelle. If you have any questions or need any assistance, don't hesitate to reach out. We're here to help!
Ride safe,
Team Bikmo
Dyddiad y pryniant: 11/10/2024
0
Rhannwch
DD
Dympna Donnelly
Dilyswyd gan Feefo
London
1 year ago
James Marsh
Bikmo
1 year ago
Thank you for renewing with us, Dympna, and for taking the time to share your feedback. Ride safe!
Dyddiad y pryniant: 21/11/2024
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
Amazing free cover at the start
James Marsh
Bikmo
1 year ago
Thank you for your review, and congratulations on your new bike! If you have any questions about the coverage options available to you once your 30-day free cover period ends, please feel free to get in touch. We're always here to help.
Cycle insurance you can trust whether you ride trails, tarmac or towns. Sportive, kit and accessory cover as standard. Comprehensive cover from £3.73/month.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cycle insurance you can trust whether you ride trails, tarmac or towns. Sportive, kit and accessory cover as standard. Comprehensive cover from £3.73/month.