Confusing and difficult to understand about the payment process.
Aaron
Bikmo
1 year ago
Thank you for your feedback. We’re sorry to hear the payment process was unclear and will work to make it more straightforward. Your input helps us improve!
Kind Regards,
Aaron - Bikmo Support
Ich habe heute nach 2 Monaten Schriftverkehr eine Bestätigung bekommen, dass mir das Geld im Schadensfall für mein geklautes Fahrrad endlich ausbezahlt wird. Thanks.
Alex D.
Bikmo
1 year ago
Hallo Yaroslav, vielen Dank für das Update deiner Bewertung. Es tut uns Leid, dass die Bearbeitung deines Schadenfalls so lange gedauert hat, aber um so mehr freuen wir uns, dass wir diesen positiv abschließen konnten. Wir wünschen dir viel Spaß mit deinem neuen Bike!
Der Service war sehr gut! Per Telefon sehr freundlich und kompetent und mittels Mail schnelle und genaue Antworten.D
Alex D.
Bikmo
1 year ago
Hallo, vielen Dank für dein positives Feedback. Es freut uns, dass wir dir so schnell weiterhelfen können und wir dich an Board begrüßen können. Wir wünschen dir weiterhin viel Spaß beim Biken!
Dyddiad y pryniant: 21/11/2024
0
Rhannwch
RS
Ricky Sharpe
Dilyswyd gan Feefo
Cannock
1 year ago
What Ricky Sharpe said about Bikmo:
Top notch service also recommended to my sister who has also insured a bike 👌
Aaron
Bikmo
1 year ago
Thank you for the kind words.
If you have any questions about the policy or need any help, please reach out to our CX Team.
support@bikmo.com or on 01244 470337
Kind Regards, Aaron
Dyddiad y pryniant: 05/12/2024
0
Rhannwch
Cwsmer Dibynadwy
Dilyswyd gan Feefo
1 year ago
Easy and quick to arrange. Good value for money
Tom
Bikmo
1 year ago
Welcome to Team Bikmo!
We appreciate you providing your experience so far.
The service I received from Bikmo was outstanding! The team was responsive, knowledgeable, and made the entire process seamless. I felt supported every step of the way, and their commitment to...
Read more
Tom
Bikmo
1 year ago
Thank you very much for the lovely review!
We're glad to hear that you've felt well supported throughout your time with Bikmo.
Cycle insurance you can trust whether you ride trails, tarmac or towns. Sportive, kit and accessory cover as standard. Comprehensive cover from £3.73/month.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Cycle insurance you can trust whether you ride trails, tarmac or towns. Sportive, kit and accessory cover as standard. Comprehensive cover from £3.73/month.