Bikmo Adolygiadau

Thank you for the 5-star feedback, Keith! It's great to have you on cover with us for another year and we're pleased to hear that you were happy with our communication. Please don't hesitate to get in touch if you ever need any assistance.

Thank you for sharing your feedback. Our website is designed to help customers navigate and complete their purchase on their own, but we understand that some may prefer more guidance along the way. We’re here to ensure that all our customers feel supported, so if you ever have any questions or need assistance, please don’t hesitate to reach out to our team of bike experts. You can contact us by phone or email, and we’ll be happy to help: Phone: 01244 470337 (Mon-Fri, 09:00-17:00) Email: support@bikmo.com Thanks again for your feedback, and we look forward to assisting you in the future!

Thank you for your feedback. We’re sorry to hear about your recent experiences and appreciate the opportunity to clarify the situation. Regarding your first claim, settlement was not offered because the total value of the claim was below the minimum policy excess of £40.00. As stated in our terms and conditions, we are unable to process claims for amounts under this excess. For your second claim, we understand your frustration with the delay, and we apologise for the wait. We have already arranged for a cycle mechanic to contact you and provide a quote for the necessary repairs to your bike. Once we have the full repair cost and, if applicable, the replacement costs confirmed, we will proceed with the next steps of your claim as quickly as possible. We value your feedback and are committed to resolving your concerns. If you have any further questions or need additional assistance, please don’t hesitate to reach out to us directly.

Thank you for the positive feedback, Sarah. Wishing you many happy and enjoyable miles on your new bike.

Thank you for choosing Bikmo and for your kind feedback; We're glad we could assist you. If you ever need any further assistance in the future, please don't hesitate to get back in touch. We're always here to help.

Thank you for insuring with Bikmo. Ride safe!

Welcome aboard, Michael! Thank you for the positive feedback and for choosing Bikmo.

Thank you for your feedback. We're pleased to hear you received a quick response to your questions. We apologise for the font size issue in the email. All of our policy emails and enquiry responses are designed to display clearly on mobile devices, so we're not sure why this occurred. To help us investigate further, could you please let us know the model of your mobile device and the email app you're using?

Hello, Thank you for the kind words.If you have any questions or need any help, please reach out to the team: support@bikmo.com or 01244 470337. Thanks, Ryan

Hello, Thank you for the kind words.If you have any questions or need any help, please reach out to the team: support@bikmo.com or 01244 470337. Thanks, Ryan