Excellent website, easy to find stuff on it. Prompt friendly service and amazing delivery on time and in perfect condition. Also you are the only stockist I could find in this country of the...
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Dyddiad y pryniant: 18/10/2018
0
Rhannwch
MW
Maurice Walsh
Dilyswyd gan Feefo
7 years ago
What Maurice Walsh said about Beechfield Healthcare:
I ordered a new walking stick as the one i had was lost.Three days later my new one arrived.First class product and first class service..
Product reviews
Dyddiad y pryniant: 04/10/2018
0
Rhannwch
GP
Graham Patchett
Dilyswyd gan Feefo
7 years ago
What Graham Patchett said about Beechfield Healthcare:
By getting back to people when they have asked about a product by online chat. I got a message to say they were too busy and to leave an email address and someone would contact me. Did this twice and...
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Ian
Beechfield Healthcare
7 years ago
Hi,
I got your feedback and sincere apologies for the issue with the chat. I have been looking into this with the support team and for some reason, your emails are not appearing in the list.
This is very concerning for us and there are 2 possible reasons for this; your email got put into the spam folder or, if there was an issue with the chat, both are rare occurrences and I am investigating further as I need to know what happened.
I can only apologise for the issue you experienced and I would like to assure you that we take our customer service very seriously. We respond to all of our customers as we understand that these products can often be vital and we have specific procedures in place to ensure this happens.
I am fully investigating the issue to find out what happened and I can only apologise again for any inconvenience.
Many thanks
Ian
Product reviews
Ian
Beechfield Healthcare
7 years ago
Hi Amanda, if you are dissatisfied with the coccyx cushion, please send it back to us and I will get a refund issued.
Dyddiad y pryniant: 26/09/2018
0
Rhannwch
DH
David Houlihan
Dilyswyd gan Feefo
7 years ago
What David Houlihan said about Beechfield Healthcare:
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
