Recenze společnosti Wightlink

Hello Judith, Thank you for taking the time to share your feedback with us. I am pleased you enjoy travelling with Wightlink, though I am sorry you were disappointed by the cost of your journey. We use Flexi-Pricing, which means that prices for a particular crossing may increase in line with demand for that crossing. Our fares also reflect the cost of running our service (which is not subsidised). The sooner you book, the more likely you are to pay a lower fare and fares will generally get higher the closer you get to the sailing date, particularly during busier times. Thank you once again for sharing your experience with us. We hope to see you onboard again soon.

Hello Judith, Thank you for your review. I am glad that your experience travelling with Wightlink was a good one and you found our teams at Portsmouth to be helpful and friendly. We look forward to seeing you onboard again soon.

Hello, Thank you for taking the time to share your review. We're very pleased to hear that you found the check-in process at Wightlink to be easy and the service throughout efficient. We look forward to seeing you again soon where we hope we can continue to provide an enjoyable experience.

Hello and thank you for your review. We're very happy to hear your travel with Wightlink was a great experience and you find us to be punctual and efficient. Thanks again and hope to see you onboard again soon.

Hello Kevin, Thank you for your review and for taking the time to share your experience. I am so glad to see that you enjoyed a smooth crossing with Wightlink and found all our teams to be friendly. We hope to see you onboard again soon.

Hello Elizabeth, Thank you for your review. I am pleased to hear that you had a pleasant trip and you found the staff to be so helpful when travelling with us. If you have a disability, reduced mobility, a medical condition or just need some extra help, you can rely on Wightlink to make sure your journey meets your needs. We hope to see you again soon.

Hello Andrew, Thank you for your feedback. When purchasing a vehicle ticket, this is for the vehicle and the price is the same no matter how many people are inside travelling. If you then wish to travel separate to the vehicle, a new reference number is needed which is generated by purchasing a new ticket. We are unable to check in one booking, twice over. I am sorry if you are disatisfied by this however, your feedback is appreciated. We hope to see you onboard again soon.

Hello William, Thank you for your review. I'm very pleased to see that as a regular traveller, you always find Wightlink provides a great service. We really appreciate you taking the time to share this and look forward to seeing you onboard again soon.

Hello Felicity, Thank you for taking the time to share your experience of making an online booking with Wightlink. I'm pleased that you now find it so easy to use. We hope to see you again soon.

Hello, Thank you for taking the time to share your feedback. I am sorry you found the communication to be poor with delays and cancellations. We always do our best to keep customers informed to the best of our ability however, your feedback has been noted as we look for ways we can improve our service.