Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Muddy Paws Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/vets-medi-cover | Feefo

Zobrazení všech 451 recenzí

Lesley Lucas

8 years ago

Datum nákupu: 09/10/2016

Co říká Lesley Lucas o Muddy Paws:

Excellent service by VetsMediCover

Excellent service

Francesca

Muddy Paws

8 years ago

Dear Lesley,

Thank you so much for your feedback!

Do keep in touch with VetsMediCover via our social media page!

Thanks again for your review,

Francesca

https://www.facebook.com/vetsmedicover/

Prohlédnout si celou recenzi zákazníka

Lesley Anderson

8 years ago

Datum nákupu: 17/11/2016

Co říká Lesley Anderson o Muddy Paws:

Excellent company to deal with for dog insurance.

They have always been helpful on the phone and will cover working dogs. The cost is very good for the extensive cover offered and they pay promptly which is greatly appreciated! I have informed many...

Přečíst vše

Francesca

Muddy Paws

8 years ago

Dear Lesley,

Thank you very much for your Review! Do let us know if we can help you further by emailing admin@vetsmedicover.co.uk.

Many thanks,

Team VetsMedICover

Prohlédnout si celou recenzi zákazníka

Kay Ingram

8 years ago

Datum nákupu: 12/10/2016

Co říká Kay Ingram o Muddy Paws:

My rough collie Sadie luckily has never needed any treatment for any seriou...

My rough collie Sadie luckily has never needed any treatment for any serious medical requirements at the vets so why is it that my premium goes up every year. When I first started the policy it cost...

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Francesca

Muddy Paws

8 years ago

Dear Kay,

Sorry to hear that you were very frustrated with the price increases. One of us will give you a call over the next few days to discuss this if that's OK?

Talk to you soon.

Team VMC

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Důvěryhodný zákazník

8 years ago

Datum nákupu: 18/11/2016

Pre-existing conditions cover at a great price

It was easy to do. Cover at a reasonable price for pre-existing conditions. Fantastic

Francesca

Muddy Paws

8 years ago

Dear Peta,

Thanks very much for leaving us a review, we really appreciate your comments.

If you need anything, please contact us on admin@vetsmedicover.co.uk.

Many thanks,

Team VetsMediCover

http://blog.vetsmedicover.co.uk

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Wayne Clamp

8 years ago

Datum nákupu: 29/09/2016

Co říká Wayne Clamp o Muddy Paws:

Excellent service by VetsMediCover

Great service when a claim was submitted.

Francesca

Muddy Paws

8 years ago

Dear Wayne,

Thank you very much for taking the time to leave us a review! Please do follow our blog http://blog.vetsmedicover.co.uk and if you need anything please contact admin@vetsmedicover.co.uk.

Many thanks,

Team VetsMediCover

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Důvěryhodný zákazník

8 years ago

Datum nákupu: 07/02/2017

Wish

I wish everything was paper based and not on line

Francesca

Muddy Paws

8 years ago

We can post the documents for you in paper form! Just let us know, we are more than happy to do that for you. Is there anything else we can help you with? Thank you for your feedback! It's interesting to hear what you would prefer. We will take your feedback into consideration. Many thanks, Team VMC

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Jacqueline Dowling

8 years ago

Datum nákupu: 25/01/2017

Co říká Jacqueline Dowling o Muddy Paws:

Good service by VetsMediCover

good

Francesca

Muddy Paws

8 years ago

Dear Jacqueline,

Thank you so much for leaving a review of VetsMediCover. Let us know if we can help you more on admin@vetsmedicover.co.uk.

All the best,

Team VetsMediCover

http://blog.vetsmedicover.co.uk

Prohlédnout si celou recenzi zákazníka

Alison Norman

8 years ago

Datum nákupu: 15/10/2016

Nahraná média

Friendly easy service and easy to use the site.

Zobrazit všechna média (1)

Co říká Alison Norman o Muddy Paws:

Friendly easy service and easy to use the site.

Easy to use site and friendly staff.

Francesca

Muddy Paws

8 years ago

Lovely picture, thanks for sharing! Thank you so much for leaving a review of VetsMediCover.

All the best,

Francesca

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Christine Coxon

8 years ago

Datum nákupu: 01/11/2016

Co říká Christine Coxon o Muddy Paws:

Excellent service

Excellent service, reasonable premiums. And thank god they insure Czechoslovakian Wolfdogs!

Francesca

Muddy Paws

8 years ago

We love Czechoslovakian Wolfdogs! Thank you so much for taking the time to leave us a review.

Many thanks,

Team VetsMediCover

http://blog.vetsmedicover.co.uk

Prohlédnout si celou recenzi zákazníka

Pedro Raxworthy

8 years ago

Datum nákupu: 06/01/2017

Co říká Pedro Raxworthy o Muddy Paws:

Very good I had to claim and was very straight forward and didn't feel I ha...

Very good I had to claim and was very straight forward and didn't feel I had to justify just notify.

Francesca

Muddy Paws

8 years ago

Dear Pedro,

Thank you so much for taking the time to leave feedback! We really appreciate your reply. If there is anything we can do to improve your experience please do let us know on admin@vetsmedicover.co.uk.

Thanks again,

Team VetsMediCover

Prohlédnout si celou recenzi zákazníka