Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Muddy Paws Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/vets-medi-cover | Feefo

Zobrazení všech 451 recenzí

Vanessa Brown

8 years ago

Datum nákupu: 24/09/2016

Co říká Vanessa Brown o Muddy Paws:

i was told the vet and the hospital needed to sign two claim forma- a form ...

i was told the vet and the hospital needed to sign two claim forma- a form with 5a and 5 b sent through. Took to first vet, to be told I needed another form. So waiting for 2nd firm, having to drive...

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Důvěryhodný zákazník

8 years ago

Datum nákupu: 15/11/2016

Very polite and efficient

Very helpful and understanding

Francesca

Muddy Paws

8 years ago

Thank you very much for your lovely review.

The team in the office will be delighted that they are appreciated.

Many thanks,

Francesca

https://www.facebook.com/vetsmedicover/

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Carl Tamboli

8 years ago

Datum nákupu: 16/10/2016

Co říká Carl Tamboli o Muddy Paws:

Too early to tell

Never had to claim so don't know

Francesca

Muddy Paws

8 years ago

Dear Carl,

Thank you for your feedback.

Do let us know if we can do anything to improve your experience with VetsMediCover. When it comes to claiming, should you have any problems do contact us directly on admin@vetsmedicover.co.uk.

We aim to provide a 5* service and will help you when you need us.

Follow our Facebook page to keep in touch!

Thanks very much for responding to our review request.

All the best,

Francesca

https://www.facebook.com/vetsmedicover/

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Důvěryhodný zákazník

8 years ago

Datum nákupu: 04/11/2016

I feel that I'm no longer getting value for money on my policy

Every time I have renewed my policy, I get post from a third party ref payment plan thing. I have question this with VetsMediCover & told to ignore the letters every time. I understand that vets are...

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Jane Cornish

8 years ago

Datum nákupu: 08/02/2017

Co říká Jane Cornish o Muddy Paws:

Excellent service and very prompt reimbursement of vets fees - one very hap...

Excellent service and very prompt reimbursement of vets fees - one very happy customer!

Francesca

Muddy Paws

8 years ago

Dear Jane,

DELIGHTED to hear that your claim was paid quickly.

Do keep in touch with us via our social media page, we are improving our blog by the day and have some great articles from vets, nurses and partner businesses.

If you need anything, you know where we are!

All the best,

Francesca

https://www.facebook.com/vetsmedicover/

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Walter Schellekens

London

8 years ago

Datum nákupu: 01/09/2016

Co říká Walter Schellekens o Muddy Paws:

Excellent!

Excellent service. We were kept well informed of the process of our claim and we received the pay-out really quickly.

Francesca

Muddy Paws

8 years ago

Thank you for your positive response of VetsMediCover!

Do keep in touch!

https://www.facebook.com/vetsmedicover/

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Lisa Partridge

Ealing London

8 years ago

Datum nákupu: 11/12/2016

Co říká Lisa Partridge o Muddy Paws:

Quick responses from staff who are friendly, helpful human being.

Helpful and friendly staff are quick and easy to contact. I was thankful that there is no waiting or holding on the 'phone while listening to electronic music or recorded messages. When my pet was...

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Francesca

Muddy Paws

8 years ago

Dear Lisa,

Thank so much for your helpful feedback. We are trying to simplify the process with Premium Credit. Lovely to hear that we are HUMANS, though we prefer animals, it's good to be a human animal too.

Do keep in touch with us via our Facebook page on the link below.

Thanks so much,

Francesca

https://www.facebook.com/vetsmedicover/

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Chris Southern

kent

8 years ago

Datum nákupu: 12/11/2016