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Recenze společnosti Tuscany Now & More

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Luxury Rental Villas In Italy, Dedicated Concierge Service & Tailored Experiences

Služba
4.8
/5
Produkt
4.8
/5

5

4

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2

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93

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hodnocení za poslední rok

Zobrazení všech 1,463 recenzí
Důvěryhodný zákazník
8 years ago
Datum nákupu: 26/02/2016
Just perfect
Very efficient and professional.
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Simon Ball
Tuscany Now & More
8 years ago
Our sales and concierge team work very hard to offer an efficient and professional service. Its good to know that its appreciated. Thank you. 
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Sean Geary
Bronxville, New York
8 years ago
Datum nákupu: 08/10/2015
Co říká Sean Geary o Tuscany Now & More:
Not much interaction between company and me,but TNM always on top of all issues
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Simon Ball
Tuscany Now & More
8 years ago
Sean great to know that you found that our staff was always on top of everything and that this is the third time you have stayed in one of our villas.  I hope you got the 5% price reduction that we offer to our repeat clients! 
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Důvěryhodný zákazník
8 years ago
Datum nákupu: 28/05/2015
Villa Atena was fantastic, highly recommended
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Simon Ball
Tuscany Now & More
8 years ago
Jamie great to know that you found Villa Atena fantastic and that you would recommend it. Thank you for filling in the feedback form. Should you return to Italy and stay again in one of our villas, please remember that your entitled to a 5% price reduction. Something that we offer to all our repeat customers. Thank you. 
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Loretta
Canada
8 years ago
Datum nákupu: 04/01/2016
Co říká Loretta o Tuscany Now & More:
Very helpful with booking and tour suggestions. Convenient methods of payments. Staff at the Villa were extremely friendly, courteous and helpful. Christina was an excellent cook.
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Simon Ball
Tuscany Now & More
8 years ago
Loretta, great to know that you found our staff very helpful with the booking and with recommending  tours. 
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Kendall
Atlanta, GA USA
8 years ago
Datum nákupu: 05/12/2015
Co říká Kendall o Tuscany Now & More:
Tuscany Now is a must use agency
My interactions with the Tuscany Now staff have always been very professional , courteous and efficient
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Simon Ball
Tuscany Now & More
8 years ago
Kendall,  our sales and concierge team offer careful and honest advice to our clients. They get to visit the properties that we offer and meet the owners and managers twice a year ,staying in the villas. This gives them an insight  which really helps when they speak after our clients. Thank you for sharing your thoughts on our services and for filling in the feedback form. should you return to use our services your entitled to a 5% price reduction as all our repeat clients. 
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LN
Greenwich, CT
8 years ago
Datum nákupu: 15/03/2016
Co říká LN o Tuscany Now & More:
Nice property, terrible service.
The property itself was beautiful. The support services however were completely lacking. We don't speak Italian, the housekeeper/ caretaker barely understood what we asked and rushed out without...

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Simon Ball
Tuscany Now & More
8 years ago
Dear Ms Nangia, Villa Di pile is indeed a beautiful property that we do very well with, in a stunning location, over looking Villa Vignamaggio, where the Mona Lisa was born. About your comment that there is no 24 hour services, this is not true. In your accommodation voucher there is a UK number +44 20 7684 6610 that is routed to one of our two ground staff based in Florence. One of them is always on call, recently we have had to assist clients in finding late at night an English speaking doctor to assisting them with driving directions. I dont know why you did not call this number as they are there to assist our clients in our rental properties. I have sent you a private email as I would like to discuss the matter with you to ensure that it does not happen again. I am very sorry about the inconvenience of not having internet for two days, the quality of the service in the country side in tuscany is not of the same quality as London or New York but i am surprised that it took two days to have the matter resolved. Should you have phones Barbara or Edoardo who are our ground staff in Florence they would have been able to assist you but i am not sure if they might have been able to reduce the time to have the internet reinstated. Great to know that you were happy with Art of leisure, we work closely. I hope you might return to tuscany and stay in one of our beautiful villas, should that be the case your entitled to a 5% price reduction, something that we offer to all our repeat clients.
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Důvěryhodný zákazník
8 years ago
Datum nákupu: 26/08/2015
HIghly recommend!
They were incredibly responsive and very helpful during the villa selection process. A little delay in some questions as we got closer to departure but in general, very good to work with
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Simon Ball
Tuscany Now & More
8 years ago
Joy we have a great sales and concierge team. They spend time in Italy, seeing houses in early spring and at the end of the summer enabling them to offer sober advice on which one of our houses might fit our clients requests and needs. we do get extremely busy as we go into the summer season, so the work load is huge and the response time does slow down. My apologies if you had to wait longer than you had hoped for. Its great to get another happy  feedback about our services. Thank you. 
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Důvěryhodný zákazník
8 years ago
Datum nákupu: 21/12/2015
Fantastic villa in beautiful grounds
Fabulous well kept villa in a beautiful setting. Owners very helpful and promptly ironed out the odd problem.
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Simon Ball
Tuscany Now & More
8 years ago
Alexandra, great to know that you enjoyed your stay at Villa Atena. Its a great home, with a fantastic garden and the owners do a fantastic job looking after our clients. I hope you might return to tuscany soon and stay in another of our beautiful villas. Thanks for filling in our feedback form. 
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Wayne
Newcastle Australia
8 years ago
Datum nákupu: 13/10/2015
Co říká Wayne o Tuscany Now & More:
Excellent service from a professional yet friendly and helpful team.
We found the team at Tuscanny Now and More to be extremely helpful. All queries were answered in a timely manner and we found the payment schedule to be well thought out. We asked for additional...

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Simon Ball
Tuscany Now & More
8 years ago
Wayne, great to know that our sales and concierge team were extremely  helpful. Thank you for saying you will recommend our services, I hope one day you might return and stay again in one of our properties,. Remember that your now entitled to a 5% price reduction, something we offer to all our repeat clients. 
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Důvěryhodný zákazník
8 years ago
Datum nákupu: 18/01/2016
Good response to all questions and very helpful.
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Simon Ball
Tuscany Now & More
8 years ago
Ralph, great to know that your happy with our services. 
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O Tuscany Now & More
At Tuscany Now & More we offer a boutique portfolio of 131 luxury villas in Italy. We have 30 years experience of personalised service, matching every guest to just the right villa. Every villa has a private swimming pool, and we can arrange services including private chef, daily maid service, and unforgettable experiences like Tuscan cookery classes and truffle hunting. We offer free use of our Concierge Service for pre-trip arrangements, as well as 24/7 ground service during your stay.
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Lynton House, 7 - 12 Tavistock Square, London, Greater London, WC1H 9BQ, United Kingdom
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O Tuscany Now & More
At Tuscany Now & More we offer a boutique portfolio of 131 luxury villas in Italy. We have 30 years experience of personalised service, matching every guest to just the right villa. Every villa has a private swimming pool, and we can arrange services including private chef, daily maid service, and unforgettable experiences like Tuscan cookery classes and truffle hunting. We offer free use of our Concierge Service for pre-trip arrangements, as well as 24/7 ground service during your stay.