Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Tuscany Now & More Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/tuscany-now-and-more | Feefo

Zobrazení všech 1,481 recenzí

Andrew

Hong Kong

8 years ago

Datum nákupu: 05/04/2016

Co říká Andrew o Tuscany Now & More:

Fantastic villa, with wonderful gardens and pool and lovely friendly staff.

We had great service from Tuscany and More, including: - arranging extra services - arranging the extra bed (however, please also see the negatives below regarding the amount charged for the extra...

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Simon Ball

Tuscany Now & More

8 years ago

Andrew nice to know that you got a great service from the sales and concierge team. i shall check on the directions, but it sounds like here has been a change in the local roads. Thanks for the great feedback on our services. when you return and stay in one of our beautiful villas remember that your entitled to a 5% price reduction. something we offer to all our returning clients.

Recenze produktu

Simon Ball

Tuscany Now & More

8 years ago

Le lance is a great house in a very interesting part of Italy, thats free of any amount of Tourism with easy access to the centre of Rome. It has a beautiful garden, pool and the sunsets are quite special. i shall check with the charges of the extra bed and send you an email. Internet in the summer months seems to slow down to a crawl, but i shall pass on all your comments to the manager. great to know that you would feel happy to return to Le lance.

Deborah

New Jersey

8 years ago

Datum nákupu: 29/02/2016

Co říká Deborah o Tuscany Now & More:

The service and response was excellent.

Simon Ball

Tuscany Now & More

8 years ago

Deborah our sales and concierge team work hard to look after our clients. Great to see that you found our service and response was excellent. Should you return to stay again in one of our beautiful villas remember that your now entitled to a 5% price reduction. Thank you for your feedback.

Recenze produktu

Joseph

8 years ago

Datum nákupu: 21/08/2015

Co říká Joseph o Tuscany Now & More:

Great experience though had to follow up on requested services more than once.

Simon Ball

Tuscany Now & More

8 years ago

Joseph, we have 6 persons between sales and concierge so I am very surprised that you had to follow up on requested services. We get fantastic comments on how good our service is. i shall send you an email so you can give me more detail so I can did deeper. You did find our service a "great experience" so we hope you are going to return and stay in one of our beautiful villas again.

Recenze produktu

Robert

London

8 years ago

Datum nákupu: 17/07/2015

Co říká Robert o Tuscany Now & More:

Quite excellent

Il borgo was an oustanding villa with excelent service and wonderful Tuscan food cooked in the evening.

Simon Ball

Tuscany Now & More

8 years ago

Robert, thanks for your feedback and thoughts of our services and of Il Borgo. Hope you return soon and use our services again.

Recenze produktu

Důvěryhodný zákazník

8 years ago

Datum nákupu: 07/09/2015

Simon Ball

Tuscany Now & More

8 years ago

Sandra, It seems that you did not leave a comment so i shall send you a private email.

Recenze produktu

Yardy

San Diego, CA

8 years ago

Datum nákupu: 21/01/2016

Co říká Yardy o Tuscany Now & More:

Excellent service, beautiful properties, very responsive to questions and concerns, very organized. I would use them again.

Simon Ball

Tuscany Now & More

8 years ago

Yardy thank you for your feedback and I do hope that you shall return and use our services again soon. Our sales and concierge team offer an excellent service, its great to see it acknowledged. If you do return and use our services your entitled to a 5% price reduction, something we offer to all our repeat clients.

Recenze produktu

Carol

Scotland

8 years ago

Datum nákupu: 21/12/2015

Co říká Carol o Tuscany Now & More:

Proffesional sales team.

The team knew all the villas ,as they have gone to view them themselves. I had specific requests because we were taking small children and they'd directed me to a selection for me to choose from. I...

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Simon Ball

Tuscany Now & More

8 years ago

Carol, our sales and concierge team spend quite a few weeks in early spring and at the end of the summer visiting the houses as the managers and this really helps when it comes to selecting a house that fits the needs of a client. Good to know that you will be using us again, do remember that we do offer to all returning clients a 5% price reduction.

Recenze produktu

Manuel

Montreal

8 years ago

Datum nákupu: 01/07/2015

Co říká Manuel o Tuscany Now & More:

Professionals. Helpful. Great offerings.

Simon Ball

Tuscany Now & More

8 years ago

Manuel, thank you for your feedback. great to know that you felt that you were being looked after by professionals that were helpful and that we have a great selection of villas to select from. should you return to stay in another of our beautiful villas, remember that your entitled to a 5% price reduction, something we offer to all our repeat clients.

Recenze produktu

Frank

New York

8 years ago

Datum nákupu: 07/10/2015

Co říká Frank o Tuscany Now & More:

I staff at Tuscany Now were always responsive during the entire process of booking and making the arrangements for this trip.

Simon Ball

Tuscany Now & More

8 years ago

Frank, our sales and concierge staff do an excellent job in looking after our clients needs. Good to know that your happy with the our services. Thank you for your feedback, remember that should you return to any of our beautiful villas in Tuscany we offer to all our clients a 5% price reduction.

Recenze produktu

Simon Ball

Tuscany Now & More

8 years ago

Villa Lungomonte is indeed spectacular home. Great to know that you would not hesitate to return there.

The manager Diana does a great job in running the property and looking after our clients. The setting, the views, as the chef are very special. Swimming pools are rarely heated in Tuscany due to the crazy costs so one as large as Lungomonte would increase the rental costs by at least 20%. This winter air conditioning is being added to the second floor and two bathrooms are being upgraded so should you return, your going to find an even more beautiful and comfortable Lungomonte.

Catherine

Manchester

8 years ago

Datum nákupu: 09/01/2016

Co říká Catherine o Tuscany Now & More:

Fantastic villa with beautiful panoramic views

The villa was excellent with beautiful views. The caretaker was very helpful and friendly. Tuscany now responded quickly to questions before we departed. However there were a few minor issues at the...

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Simon Ball

Tuscany Now & More

8 years ago

Catherine, thank you for your feedback. Its great to know that you found our sales and concierge staff responded quickly to your questions. Should you return to stay with us again in one of our beautiful villas your entitled to a 5% price reduction, something we offer to all returning clients.

Recenze produktu

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O Tuscany Now & More

At Tuscany Now & More we offer a boutique portfolio of 131 luxury villas in Italy. We have 30 years experience of personalised service, matching every guest to just the right villa. Every villa has a private swimming pool, and we can arrange services including private chef, daily maid service, and unforgettable experiences like Tuscan cookery classes and truffle hunting. We offer free use of our Concierge Service for pre-trip arrangements, as well as 24/7 ground service during your stay.

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0207 684 884

Lynton House, 7 - 12 Tavistock Square, London, Greater London, WC1H 9BQ, United Kingdom

The Estate Of Petroio with Staff and Cook: 3 luxury villas on wine estate | 5* staff & chef | Two pools, hot tub, spa, gym & tennis

I Tre Cipressi: Classic Chianti villa & views | Pool, gym, vast dining loggia | Walk to restaurant & spa

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Další informace o společnosti Feefo

Recenze společnosti Tuscany Now & More

La Tocella (x 9 people): Beautiful stone farmhouse set in a stunning garden with 500 year old stone walls and lush lawns just minutes from Cortona....Více recenzí pro tento výrobek (6)Prohlédnout si stránku výrobkuStunning garden with plenty of shady areas

Santi Terzi (x 20 people): Grand period palazzo in a beautiful hill town South of Todi. Short walk to restaurants and shops. Spacious, tons of...Více recenzí pro tento výrobek (6)Prohlédnout si stránku výrobkuAmazing location, amazing staff, amazing property.

Il Chiesino (x 6 people): Charming hilltop retreat near the Maremma coast. Three sitting rooms, one with panoramic terrace. Comfortable bedrooms with Více recenzí pro tento výrobek (6)Prohlédnout si stránku výrobku

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?