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Recenze společnosti TransferTravel.com

The world's travel marketplace.

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TransferTravel.com již není aktivním zákazníkem Feefo
Zobrazení všech 155 recenzí
TC
Trusted Customer
6 years ago
Datum nákupu: 01/03/2019
Co říká Trusted Customer o TransferTravel.com:
I had a lot of trouble inserting advertisement as I was putting it in in Euros and it was rejected. I also did not realise you had to include change of name price.My advertisememnt went in at £80...

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Natasha
TransferTravel.com
6 years ago
Hi Philip,

Thank you for taking the time to leave us a review and I apologise if you did not find creating your listing a satisfactory experience.

The currency in which your listing is displayed is currently dependent on the language that you select to create your listing. As you selected English, your listing will have been displayed in GBP (£). We have to ensure that listings are in the correct currency as if a sale was to happen both you and the buyer would be expecting to pay/receive different amounts due to the fact that your prices would be displayed in the incorrect currency.

Although we realise that this may not be ideal, we are going to be implementing changes to our currency options in the near future. When creating your listing on our sell form, it is stated that you must include the name change fee in your sale price (both where you enter your prices and before you submit your listing within the tick boxes).

Our support team also reached out to you to let you know that your sale prices were not high enough to cover the fee charged by the airline and it would be advisory to make the appropriate amendments other wise you would not be able to recoup any of the Original Cost. As TransferTravel.com is a peer to peer market place, it is ultimately the sellers responsibility to ensure that all fee's are included in the sale price of their listing.

Again, please accept our apologies in regards to this matter and if you would like to discuss this further please contact support@transfertravel.com. :)

If we can help you with anything in the future, please do not hesitate to contact us.

Many thanks, The TransferTravel.com Team!
TC
Trusted Customer
6 years ago
Datum nákupu: 08/03/2019
Co říká Trusted Customer o TransferTravel.com:
The service has been good. However, TT can do a lot more for the sellers and buyers by including an amenities checkbox section so I don't have include them in the word count. Also, it would be nice...

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Natasha
TransferTravel.com
6 years ago
Hi Christiana!

Thank you so much for taking the time to leave us this constructive and helpful feedback, we will certainly take your points into consideration in the continued development of our website and services for all of our valued users :)

We hope to see you again soon, where we will hopefully be able to provide a smoother and more enhanced listing process and Seller journey!

Many thanks, the TransferTravel.com team.
Důvěryhodný zákazník
6 years ago
Datum nákupu: 07/03/2019
Couldn't list multiple vouchers in one listing
it was a little frustrating, but eventually got the listings up - 3rd time lucky
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Natasha
TransferTravel.com
6 years ago
Hi There!

Thank you for taking the time to leave us this review :) As we are a relatively new company feedback, feedback of any kind is not only welcomed but crucial in or ongoing efforts to improve our website and services for all of our users, so thank you again!

We hope that we will be able to provide a quicker and smoother listing process for you the next time you come to sell any unwanted travel with us and we look forward to seeing you again soon :)

Many thanks, the TransferTravel.com team.
Důvěryhodný zákazník
6 years ago
Datum nákupu: 11/03/2019
Highly recommend
Transfer travels vouchers saved me almost $500 on my flights, and their customer service was very prompt with their feedback! Fingers crossed they keep up this exceptional level of service- I’ll...

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Natasha
TransferTravel.com
6 years ago
Hi There!

Thank you so much for taking the time to leave us such a positive and constructive review, feedback such as this goes a long way in our continued efforts to grow and improve our level of service for all of our users :)

We are so glad to hear that you had such a positive experience with us and were able to save so much on your flights, we hope that you had an incredible holiday and we look forward to helping you save more money on your next one!

Many thanks, the TransferTravel.com team.
TC
Trusted Customer
6 years ago
Datum nákupu: 06/03/2019
Co říká Trusted Customer o TransferTravel.com:
Good service
The response for quick.
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Natasha
TransferTravel.com
6 years ago
Hi Samson,

Thank you for taking the time to leave us a review!

As we are a relatively new platform we always appreciate it when our users let us know how their experience has been with us so far!

If we can help you with anything else, please do not hesitate to contact us :)

Many thanks,

the TransferTravel.com team!
TC
Trusted Customer
6 years ago
Datum nákupu: 04/03/2019
Co říká Trusted Customer o TransferTravel.com:
Great idea for a service!
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Natasha
TransferTravel.com
6 years ago
Hi Martin,

Thank you for taking the time to leave us a review!

As we are a relatively new platform we always appreciate it when our users let us know how their experience has been with us so far!

If we can help you with anything else, please do not hesitate to contact us :)

Many thanks,

the TranfserTravel.com team!
Důvěryhodný zákazník
6 years ago
Datum nákupu: 26/02/2019
Very helpful
Was a little tough at first to get my tickets posted, but the customer service reps, namely Nick, were very nice and helpful. All is great.
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Natasha
TransferTravel.com
6 years ago
Hi There!

Thank you so much for taking the time to leave us such a positive review :)

As we are a relatively new company , we are always so glad to receive constructive feedback such as this so as to continue to grow and improve our website and services for all of our users, and we hope to see you again very soon!

Many thanks, the TransferTravel.com team.
TC
Trusted Customer
6 years ago
Datum nákupu: 02/03/2019
Co říká Trusted Customer o TransferTravel.com:
Service is really fast,thank you.
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Natasha
TransferTravel.com
6 years ago
Hi Snezana,

Thank you for taking the time to leave us a such a positive review! We are happy to hear that you have had such a good experience on our website :)

If we can help you with anything in the future, please do not hesitate to get in touch!

Many thanks, the TransferTravel.com team
TC
Trusted Customer
MARANGE SILVANGE
6 years ago
Datum nákupu: 22/02/2019
Co říká Trusted Customer o TransferTravel.com:
Site fiable et sécurisé
La mise en relation avec des acheteurs potentiels est simple et sure. Les annonces sont étudiées et ajustées avant d'être validées et mises en ligne. Site de confiance.
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Natasha
TransferTravel.com
6 years ago
Salut Cécile,

Merci beaucoup de nous avoir laissé une critique aussi positive :)

Une des principales choses que nous recherchons le plus chez TransferTravel.com est de fournir l'assurance et la sécurité à tous nos utilisateurs d'acheter et de vendre en toute confiance et nous sommes ravis d'apprendre que vous avez eu une expérience aussi positive avec nous. et nous espérons vous revoir bientôt!

Merci beaucoup, TransferTravel.com.
Důvěryhodný zákazník
6 years ago
Datum nákupu: 23/02/2019
Highly recommend
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Natasha
TransferTravel.com
6 years ago
Hi there!

Thank you for taking the time to leave us this review - we are so glad to hear that you had such a positive experience with us!

As we are still a relatively new company, positive feedback of any kind always helps us continue to grow and improve our website and services for all of our users and we do hope to see you again soon :)

Many thanks, the TransferTravel.com team!
O TransferTravel.com
TransferTravel.com provides a platform that brings people with unwanted travel plans together with those wanting incredible last-minute deals. Our mission is to provide a marketplace solution for purchased, non-refundable unused travel. We will continually seek to reinvent the last minute travel market and create an innovative perspective on transferrable travel.
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11 - 13 Hill Street, Douglas, Isle of Man, IM1 1EF, United Kingdom
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O TransferTravel.com
TransferTravel.com provides a platform that brings people with unwanted travel plans together with those wanting incredible last-minute deals. Our mission is to provide a marketplace solution for purchased, non-refundable unused travel. We will continually seek to reinvent the last minute travel market and create an innovative perspective on transferrable travel.