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Recenze společnosti TransferTravel.com

The world's travel marketplace.

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TransferTravel.com již není aktivním zákazníkem Feefo
Zobrazení všech 155 recenzí
Důvěryhodný zákazník
6 years ago
Datum nákupu: 16/03/2019
Intuitive website
Intuitive website. So far, the process of creating an ad was easy. No responses to it yet though.
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Natasha
TransferTravel.com
6 years ago
Hi there!

Thank you for taking the time to leave us such a positive review!

As we are a relatively new platform we love receiving feedback from our users :)

If you have any queries, or we can help you with anything else, please do not hesitate to contact us!

Many thanks,

the TransferTravel.com team
Důvěryhodný zákazník
6 years ago
Datum nákupu: 20/03/2019
Works perfectly, user interface could use some touches
The service worked as advertised. The only hiccup was that I wasn't prompted for a PayPal account when signing up, and had to be contacted from customer support to provide the details to get paid.
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Natasha
TransferTravel.com
6 years ago
Hi There,

Thank you for taking the time to provide us with this helpful and constructive feedback - as we are still a relatively new company we are always looking for ways to grow and improve our website and services for all of ours users and we hope to have a new-and-improved registration and sell process in the not too distant future :)

We are so glad to have been able to share a positive first experience with you and we hope to see you again soon!

Many thanks, the TransferTravel.com team.
TC
Trusted Customer
6 years ago
Datum nákupu: 18/03/2019
Co říká Trusted Customer o TransferTravel.com:
Late approval and tickets not sold yet
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Natasha
TransferTravel.com
6 years ago
Hi Seyedbabak,

Thank you for your feedback.

Please kindly be advised that, when a listing is submitted out of operating hours, we will endeavour to have this reviewed and activated as soon as possible in the hope that we can help you sell your booking, although of course we can never guarantee a sale for any listing on the website as this can depend on a host of variables, such as the date/time of travel, the departure/arrival locations for your particular journey and whether this is desirable and compatible for the users we have browsing the website at any given time.

We are sorry we were unable to help you with your listing this time, though if you do find you have have any unwanted or unusable travel plans in future please do not hesitate to revisit the website to see how we may be able to help you.

Many thanks, the TransferTravel.com team.
TC
Trusted Customer
6 years ago
Datum nákupu: 18/03/2019
Co říká Trusted Customer o TransferTravel.com:
The process was straightforward, however it was difficult to fill in the details from a phone
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Natasha
TransferTravel.com
6 years ago
Hi Jessica,

Thank you for taking the time to leave us this review - as we are still a relatively new company we are still working hard to implement improvements and change to our website and services every day so as to streamline the process for all of our users and feedback of any kind is always welcomed and encouraged! If you have any other suggestions or feedback for us, please kindly send this to support@transfertravel.com!

We hope to see you again soon :)

Many thanks, the TransferTravel.com team.
TC
Trusted Customer
Cittaducale
6 years ago
Datum nákupu: 19/03/2019
Co říká Trusted Customer o TransferTravel.com:
Eccellente
Ottimo e molto utile.
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Natasha
TransferTravel.com
6 years ago
Ciao Alberto,

Grazie per aver dedicato del tempo per lasciarci una recensione!

Siamo così felici di essere stati in grado di aiutarti in questo caso e se possiamo assisterti in ogni caso in futuro, non esitare a contattarci!

Grazie molto,

il team TransferTravel.com
Důvěryhodný zákazník
6 years ago
Datum nákupu: 14/03/2019
Takes too long to approve listing
You have not approved my listing and it has been over 4 days.
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Natasha
TransferTravel.com
6 years ago
Hi there!

Thank you for taking the time to leave us a review!

We can see that you submitted your listing on the 13/03/2019 and it was made active on the 14/03/2019. Our support team also reached out to you on the 14th to advise you of some changes that you may wish to make to your listing along with the automated email you receive when your listing is made live. I apologise if this never reached you. Please contact support@transfertravel.com if you would like us to forward this through to you again.

When you submit a listing, you are advised that it can take up to 24 hours for it to be verified and appear on the website. You can access your listing by signing back into your account and visiting your dashboard.

If you require further assistance to locate your listing, please do not hesitate to contact us. We are on live chat between 9am - 5:15pm (GMT) Monday to Friday.

Many thanks,

the TransferTravel.com team!
TC
Trusted Customer
6 years ago
Datum nákupu: 12/03/2019
Co říká Trusted Customer o TransferTravel.com:
Great service
Really good presentation of the website. Found the form difficult to fill in at times and instructions on how to correct mistakes not always clear. Good end result eventually
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Natasha
TransferTravel.com
6 years ago
Hi Michael,

Thank you so much for taking the time to leave us such a positive review!

As we are still a relatively new company we are always looking for ways to grow and improve our website and services and so, if there are any suggestions big or small that you may have for the Sell form process to make this easier or smoother for our future users, please kindly send these suggestions to support@transfertravel.com :)

We are glad to have been able to share a positive first experience and we do hope to see you again soon!

Many thanks, the TransferTravel.com team.
TC
Trusted Customer
6 years ago
Datum nákupu: 11/03/2019
Co říká Trusted Customer o TransferTravel.com:
Not suitable for India
I didnt get even one offer.
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Natasha
TransferTravel.com
6 years ago
Hi Pankaj,

Thank you for leaving us this review. As we are a travel marketplace that simply provides the platform for our users to advertise and sell their unwanted or unusable travel plans, there is unfortunately no guarantee that a listing will always sell, as this depends on a host of variables and factors. We do our utmost to help publish and promote a listing, though ultimately it requires a buyer looking for that specific travel package in order to make the sale a possibility, which is never a guarantee and varies from listing to listing.

I am sorry we were unable to help you with your ticket this time, but please do not hesitate to revisit us here at TransferTravel.com to see how we may be able to help you in future!

Many thanks, the TransferTravel.com team.
Důvěryhodný zákazník
6 years ago
Datum nákupu: 11/03/2019
Hope it grows more in all countries
Good site, very well done. Though I'm afraid the market penetration is really low compared to the alternatives.
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Natasha
TransferTravel.com
6 years ago
Hi There,

Thank you for taking the time to leave us this review, as we are a relatively new company we are always looking for feedback of any kind to continue to grow and improve our website and services :)

We are working tirelessly to grow as a company and we are striving to expand the scope of our website and so in the near future we hope to have a much larger scale in the market, as you have mentioned above!

We are glad to have been able to share a positive experience and we do hope to see you again soon!

Many thanks, the TransferTravel.com team.
Důvěryhodný zákazník
6 years ago
Datum nákupu: 14/03/2019
I've managed to sell the tickets so that went well. :) I took more than a week to get the money, so I think it could have been faster. When i'm logged in to my account in your site, I can go to my...

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Natasha
TransferTravel.com
6 years ago
Hi there!

Thank you for taking the time to leave us a review and we are very happy we could help you recoup some of your funds back!

I am sorry that you found some aspects of the website confusing. As we are a relatively new platform we are constantly implementing changes to make the selling process as streamlined as possible.

If we can help you with anything else in the future, please do not hesitate to contact us!

Many thanks,

the TransferTravel.com Team
O TransferTravel.com
TransferTravel.com provides a platform that brings people with unwanted travel plans together with those wanting incredible last-minute deals. Our mission is to provide a marketplace solution for purchased, non-refundable unused travel. We will continually seek to reinvent the last minute travel market and create an innovative perspective on transferrable travel.
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11 - 13 Hill Street, Douglas, Isle of Man, IM1 1EF, United Kingdom
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O TransferTravel.com
TransferTravel.com provides a platform that brings people with unwanted travel plans together with those wanting incredible last-minute deals. Our mission is to provide a marketplace solution for purchased, non-refundable unused travel. We will continually seek to reinvent the last minute travel market and create an innovative perspective on transferrable travel.