Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

TransferTravel.com Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/transfer-travel | Feefo

Zobrazení všech 155 recenzí

Trusted Customer

Worcester

6 years ago

Datum nákupu: 22/02/2019

Co říká Trusted Customer o TransferTravel.com:

Great service but problematic website

The premise of the platform is great and the contact I had with you was helpful but the website is problematic. I tried entering on both a mobile device and desktop and the screen would not move up...

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Natasha

TransferTravel.com

6 years ago

Hi Julie,

Thank you for taking the time to leave us a review!

As we are a new platform, feedback is invaluable and we use it to help improve our website as we are constantly growing and improving.

I am sorry that you experienced issues when creating your listing and I am glad our support team were able to help you.

If we can help you in anyway in the future, please do not hesitate to contact us.

Many thanks, the TransferTravel.com Team!

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Důvěryhodný zákazník

6 years ago

Datum nákupu: 26/02/2019

les messages ne sont qu'en anglais. Pensez à tout le monde merci

Natasha

TransferTravel.com

6 years ago

Salut!

Merci d'avoir pris le temps de nous laisser un commentaire.

Nous proposons des choix de langue pour créer votre compte / listing et essayer de rendre notre site Web accessible à tous. Lorsque notre équipe d'assistance reçoit un contact direct de l'un de nos utilisateurs, nous faisons de notre mieux pour répondre aux besoins de tous et pour maintenir toute communication dans la langue choisie par l'utilisateur.

J'apprécie que tout courriel automatisé que vous avez reçu vous informant que votre fiche a été activée sur le site Web n'a peut-être pas été traduit dans la langue de votre choix, mais nous y travaillons actuellement et nous y apporterons des améliorations dans un proche avenir.

Si nous pouvons vous aider dans le futur, n'hésitez pas à nous contacter.

Meilleurs vœux

Merci, l'équipe de TransferTravel.com

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Trusted Customer

6 years ago

Datum nákupu: 21/02/2019

Co říká Trusted Customer o TransferTravel.com:

Rough website

Natasha

TransferTravel.com

6 years ago

Hi Jonathan,

Thank you for taking the time to voice your concerns to us, as we are a fairly new company we are always looking for new ways to streamline and improve our website and services for the optimal user experience.

As such, we were wondering if you could take a few additional moments to send your thoughts on your experience so far to support@transfertravel.com so that we can review your helpful and constructive feedback.

Many thanks, the TransferTravel.com team.

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Trusted Customer

Warwick

6 years ago

Datum nákupu: 20/02/2019

Co říká Trusted Customer o TransferTravel.com:

Excellent way to sell your holiday

Very good platform to use and to be able to easily advertise your holiday. The team have been very helpful to ensure everything was done right and have helped finalise my transaction.

Natasha

TransferTravel.com

6 years ago

Hi Jenkins,

Thank you so much for taking the time to leave us such a positive review!

We are so glad that we were able to help you recoup some of your funds back from your travel reservation.

If we can help you with anything else in the future, please do not hesitate to contact us :)

Many thanks, the TransferTravel.com team

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Důvěryhodný zákazník

6 years ago

Datum nákupu: 07/02/2019

Costumer Service was 10/10

I had an accommodation booked but unfortunately work got in the way! I didn't know about TransferTravel.com before, until they actually reached out to me on Twitter, i didn't think much of it until i...

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Natasha

TransferTravel.com

6 years ago

Hey there,

Thank you so much for taking the time to leave us such a positive review! It is always so rewarding for us to see comments like this and they go a long way to helping our continued development and growth of our website and services :)

We are so happy to know we were able to help you out this time and we hope to see you again very soon!

Many thanks, the TransferTravel.com team.

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Trusted Customer

Kettering, United Kingdom

6 years ago

Datum nákupu: 05/02/2019

Co říká Trusted Customer o TransferTravel.com:

Quicker than before!

Transfer Travel's website is a lot better than the first time I tried to use it. Great to see the improvements on the seller forms, listing my hotel was a lot easier this time round!

Natasha

TransferTravel.com

6 years ago

Hi Abbie,

Thank you for taking the time to leave us such a positive review!

As we are a new company we are constantly implementing changes to our website to ensure our users have the best experience! We are so glad you like the changes and make sure you check back again soon to see what else we have added!

Many thanks, the TransferTravel.com Team

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Trusted Customer

6 years ago

Datum nákupu: 30/01/2019

Co říká Trusted Customer o TransferTravel.com:

Aucune voie tortueuse!!

Facile à s’enregistrer, juste 3 ou 4 étapes sans complications et le tour est joué. La navigation entre les thèmes est tellement simple et bien pratique. C’est avec plaisir et assurance de faire...

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Natasha

TransferTravel.com

6 years ago

Salut Christelle :)

Merci d'avoir pris le temps de nous laisser une critique aussi positive! Si vous avez des questions concernant le processus de transfert, n'hésitez pas à nous contacter!

Merci beaucoup et bonne chance!

l'équipe de TransferTravel.com!

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Důvěryhodný zákazník

6 years ago

Datum nákupu: 17/01/2019

Lento

Natasha

TransferTravel.com

6 years ago

¡Hola!

Gracias por tomarse el tiempo para dejarnos un comentario. Lamento no haber podido ayudarte esta vez. Si podemos ayudarlo de alguna manera en el futuro, no dude en contactarnos.

Muchas gracias, al equipo de TransferTravel.com.

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Trusted Customer

London

6 years ago

Datum nákupu: 01/02/2019

Co říká Trusted Customer o TransferTravel.com:

I am a frequent traveller and have purchased various travel vouchers through your website and have had nothing but good experiences so far, have helped me save a lot money on flights!

Natasha

TransferTravel.com

6 years ago

Hi Peter!

Thank you so much for taking the time to leave us such a positive review! We are so happy to hear that you had such a great experience with TransferTravel.com, as we are still a relatively new company this is the type of feedback that we love to hear so that we can keep growing and improving our website and services! We hope to see you again soon :)

Many thanks, the TransferTravel.com team

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Trusted Customer

Strasbourg

6 years ago

Datum nákupu: 30/01/2019

Co říká Trusted Customer o TransferTravel.com:

Malheureusement, je n’ai pas pu trouver un acheteur pour mon billet à temps, mais je pense toujours que c’est une excellente plateforme et que nous y retournerons à l’avenir si j’ai un voyage à...

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Natasha

TransferTravel.com

6 years ago

Salut Hugo,

Merci d'avoir pris le temps de nous laisser un commentaire. Je suis désolé que vous n'ayez pas vendu vos billets cette fois! Si nous pouvons vous aider de quelque manière que ce soit, n'hésitez pas à nous contacter! :)

Merci beaucoup, TransferTravel.com!

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Neobdržel/a jste pozvánku k recenzi?

O TransferTravel.com

TransferTravel.com provides a platform that brings people with unwanted travel plans together with those wanting incredible last-minute deals. Our mission is to provide a marketplace solution for purchased, non-refundable unused travel. We will continually seek to reinvent the last minute travel market and create an innovative perspective on transferrable travel.

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08434610178

11 - 13 Hill Street, Douglas, Isle of Man, IM1 1EF, United Kingdom

Proč věřit recenzím Feefo?