Shocking service from Tinhat. Takes far too long to resolve a claim.
Still not resolved. Poor communication and lots of delays in getting things resolved.
5
Sdílet
Důvěryhodný zákazník
9 years ago
Have not had a policy sent or emailed to me
I have not received my policy yet money is being taken from my accoun
Joe
tinhat™ Insurance
9 years ago
Hi,
Thanks for providing your feedback, though I'm really sorry to hear that you were dissatisfied with our service.
We do send a policy schedule to all of our customers via email just a few seconds after they place their order. In the vast majority of cases these arrive without issue, though occasionally they can get caught in spam filters. I've just resent yours manually so hopefully you've received it. If you still don't have your policy schedule or have any other queries please feel free to contact me on sales@tinhat.co.uk or 01865 364390 and I'll be happy to help.
Best wishes,
Joe
2
Sdílet
Důvěryhodný zákazník
9 years ago
Was all ok - I expected to get some more information through - eg policy/si...
Was all ok - I expected to get some more information through - eg policy/sign in to check details etc. I just got an email saying the insurance had started and a link to your website.
1
Sdílet
TC
Trusted Customer
noctorum prenton
9 years ago
Co říká Trusted Customer o tinhat™ Insurance:
Excellent service by Tinhat Insurance
it a great tinhat insaurance
0
Sdílet
Důvěryhodný zákazník
9 years ago
Getting set up with the right insurance that suited us was paramount and it...
Getting set up with the right insurance that suited us was paramount and it was so simple I couldn't believe it also at a super price.... Excellent.
0
Sdílet
TC
Trusted Customer
Crawley
9 years ago
Co říká Trusted Customer o tinhat™ Insurance:
It's hard to givexplain a review on something I have not had to use yet but...
It's hard to givexplain a review on something I have not had to use yet but gave 4 stars hoping things will be OK if I have to claim and
Might give the xtra star
0
Sdílet
Důvěryhodný zákazník
9 years ago
great value
clear , concise and easy to set up what is great value insurance
tinhat™ offer affordable and reliable mobile phone and gadget insurance, with some of the lowest premiums and excesses in the UK. When you insure with us you can take advantage of our friendly UK support team, immediate cover and unlimited claims.
Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
tinhat™ offer affordable and reliable mobile phone and gadget insurance, with some of the lowest premiums and excesses in the UK. When you insure with us you can take advantage of our friendly UK support team, immediate cover and unlimited claims.