Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Timbuktu Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/timbuktu-travel | Feefo

Zobrazení všech 981 recenzí

Simon Chapman

7 years ago

Datum nákupu: 23/10/2017

Co říká Simon Chapman o Timbuktu:

Perfecy

An excellent service helping us build our perfect safari and beach holiday. Thank you. Would definitely recommend and use again. Can’t wait to set off on our trip.

Georgie

Timbuktu

7 years ago

Hi Simon,

We really appreciate you taking the time to leave your review, Kat and the team are so pleased you enjoyed the experience of building your perfect safari and beach holiday!

All the best

Georgie and the Timbuktu team

Jessica Kitson

Nova Scotia

7 years ago

Datum nákupu: 19/10/2017

Co říká Jessica Kitson o Timbuktu:

Amazing Service

Joanna was amazing! I can't tell you how many questions I asked and she always replied promptly and with a few different options. We are so excited for our trip and Joanna made it so simple to plan....

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Georgie

Timbuktu

7 years ago

Hi Jessica,

Thank you for taking the time to leave your review, Joanna and the team are thrilled that you enjoyed the experience and the process of planning your trip was made simple.

All the best,

Georgie and the Timbuktu team

Robin

7 years ago

Datum nákupu: 01/10/2017

Co říká Robin o Timbuktu:

Want the Trip of a Lifetime? Use Timbuktu Travel.

Timbuktu Travel is an incredible service. Joanna was able to craft the trip of a lifetime for my partner and I, and couldn’t have been more attentive, transparent, and patient throughout the entire...

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Georgie

Timbuktu

7 years ago

Hi Robin, Joanna and the Timbuktu team are absolutely thrilled you enjoyed our service and your new-found addiction to adventure in Africa (which we all have here!) I really appreciate you taking the time to leave your review. All the best, Georgie

Recenze produktu

Důvěryhodný zákazník

7 years ago

Datum nákupu: 09/10/2017

Great experience, I can't wait for my holiday!

I had a great experience planning my holiday. I felt like I could put out all of my ideas about places to go and activities to book along with my price point (the tough part) and that there were a...

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Georgie

Timbuktu

7 years ago

Hi Kathleen, we are delighted to hear you enjoyed planning your holiday with us! Thank you for taking the time to feedback, we really appreciate it! All the best, Georgie and the Timbuktu team

Gloria

7 years ago

Datum nákupu: 28/09/2017

Co říká Gloria o Timbuktu:

First safari and it was amazing!!

Kat has been really helpful as we have asked her to answer about a million questions. This was our first safari so we didn't really know what to expect and Kat gave us really good advice.

Recenze produktu

Důvěryhodný zákazník

7 years ago

Datum nákupu: 08/09/2017

Excellent Customer service

Great interaction and a good understanding of our requirements gained in order to find our holiday

Georgie

Timbuktu

7 years ago

Thank you for taking the time to leave your feedback, we really appreciate it and are thrilled you enjoyed the experience of Timbuktu! All the best, Georgie and the Timbuktu Team

Jean Jordan

7 years ago

Datum nákupu: 22/09/2017

Co říká Jean Jordan o Timbuktu:

They have been very responsive and patient helping us book our trip.

Georgie

Timbuktu

7 years ago

Hi Jean, we appreciate you leaving your review and the team are so glad you enjoyed the experience. Wishing you all the best, Georgie and the Timbuktu team

Jason Holcomb

7 years ago

Datum nákupu: 12/09/2017

Co říká Jason Holcomb o Timbuktu:

Better than we could have imagined.

The personalised service we received from Joanna was exemplary. She worked with us to create the perfect holiday. She listened to what we were interested in and then offered the perfect options.

Georgie

Timbuktu

7 years ago

Hi Jason, thank you for taking the time to write a review - we are so glad to hear you enjoyed using Timbuktu, Joanna will be thrilled! All the best, Georgie and the Timbuktu team

Důvěryhodný zákazník

7 years ago

Datum nákupu: 22/08/2017

Timbuktu Created a Once in a Lifetime Experience for my Fiancé and I!

I wish there were more stars to rate Timbuktu!! Katherine, our travel specialist, was able to put together a dream safari for us in 3 days! We e-mailed her 1 week before our departure and she went...

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Georgie

Timbuktu

7 years ago

Hi Sam, we are so grateful you took the time to write your review and Kat and the team couldn't be more thrilled you had an amazing experience! Charles is indeed very special. Thanks again and all the best, Georgie and the Timbuktu team

Zoe Wakefield

7 years ago

Datum nákupu: 17/08/2017

Co říká Zoe Wakefield o Timbuktu:

They were professional and transparent every step of the way. The site is clear and easy to use and I loved being able to pick and choose from the variety of lodges they have on offer, and the...

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Georgie

Timbuktu

7 years ago

Hi Zoe,

Thank you! We really appreciate you taking the time to leave feedback and the team are thrilled to hear you enjoyed all elements of the process, from exploring options on the site through to pre-trip confidence! All the best, Georgie

Neobdržel/a jste pozvánku k recenzi?

O Timbuktu

Welcome to Timbuktu, an interactive travel platform that gives you the power to research, choose, and literally build your own trip to Africa, and in doing so, pay less to get there. You enter the world of Timbuktu, browse our hand-picked crop of amazing African journeys, and empowers you to chop, change and refine these adventures, or simply build one from scratch—all under the specialist guidance from our experts. It’s fun and easy, and saves you money. You explore and create. We guide you and fulfil your dreams.

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Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Timbuktu

Farm 215Více recenzí pro tento výrobek (1)Prohlédnout si stránku výrobkuA serene, secluded gem. It truly is a ‘retreat’ and not a typical form of accommodation. We wish we could have stayed an extra week here, relaxing in the breathtaking suites and hiking the trails.

Tloma LodgeVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobkuThe lodge is beautiful and so isn't the room. My only regret is not staying there for more than one night!

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?